Role: Senior Industry Principal / Digital Workplace Services Partner
Location: Germany
Technology: Digital Workplace and Microsoft technologies expertise

JOB DESCRIPTION

For the Digital Workplace Services Portfolio at Infosys UK is a senior leadership role responsible for end-to-end delivery, strategy, and customer engagement across large-scale digital workplace initiatives. The ideal candidate will leverage over two decades of IT experience, deep expertise in Microsoft technologies, proven project and service delivery leadership, and a demonstrated ability to balance local client relationships with global delivery through large Global System Integrators (GSIs) and offshore teams. Additionally, this role requires leading end-to-end solution defence for mid-to-large deals, ensuring competitive, commercially viable, and technically sound solutions.

REQUIRED EXPERIENCE & SKILLS

• Experience in IT, with at least 10 years focused on Digital Workplace solutions and Microsoft technology ecosystems.
• Proven track record of delivering large-scale digital transformation projects in complex, multi-vendor environments.
• Significant experience working with and managing large GSIs, balancing local client engagement with offshore delivery integration.

Technical Skills

• Expert-level knowledge of Microsoft 365, Azure, Endpoint Management, Teams, and related workplace technologies.
• Deep understanding of ITSM platforms (e.g., ServiceNow), automation, and scripting (PowerShell preferred).
• Strong grasp of security, compliance, and governance in cloud and hybrid workplace environments.

Leadership & Soft Skills

• Exceptional customer engagement, relationship-building, and stakeholder management skills.
• Excellent communication and influencing abilities, capable of adapting style to diverse audiences.
• Demonstrated ability to lead and motivate high-performing, cross-cultural teams across geographies.
• Entrepreneurial mindset, with a high sense of ownership, accountability, and continuous improvement orientation.
• Relevant certifications in Microsoft technologies, Project Management (PMP, Prince2, Agile/Scrum), and ITIL are highly desirable.