Digital Wrkplace Sys Analyst 2 or 3 at BHE
Urbandale, Iowa, United States -
Full Time


Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

127500.0

Posted On

13 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Exchange Online, Microsoft 365, Active Directory, Entra ID, System Administration, Troubleshooting, Scripting, Automation, Identity Management, Security Controls, Compliance Auditing, Analytical Problem Solving

Industry

Utilities

Description
This is a multi-level posting. Candidates may be considered for any of the posted levels grade 15 or 16, depending on their level of experience and depth of expertise. The Digital Workplace Systems Analyst administers and supports enterprise collaboration and identity platforms, including Exchange (on-premises and Exchange Online), Microsoft 365 services, and Active Directory/Entra ID in a hybrid environment. This role ensures platform stability and performance by monitoring system health, troubleshooting incidents, and executing lifecycle administration activities such as user, mailbox, and access management. The analyst implements enhancements that strengthen reliability, security, and user experience, while partnering with cross-functional stakeholders to deliver effective operational support. Responsibilities include supporting security and compliance controls (e.g., least privilege, auditing, retention, and hold processes, as applicable) and leveraging scripting and automation to improve efficiency and reduce manual effort. This position also contributes to the evaluation of technology solutions and provides technical recommendations aligned with business needs.    
Responsibilities
Administer and support enterprise collaboration and identity platforms including Exchange, Microsoft 365, and Active Directory in a hybrid environment. Ensure platform stability through system monitoring, incident troubleshooting, and the implementation of security and efficiency enhancements.
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