Heartland Housing Foundation serves over 900 households in Fort Saskatchewan & Strathcona County as a not-for-profit housing management body and the administrators for provincially funded rent supplement programs. We operate 12 properties, including affordable lodges, rent-geared-to-income seniors housing, and near market housing for all ages.
Heartland Housing Foundation actively advocates for expanded access to affordable housing in the region, and is a member of several national, provincial, and regional affordable housing associations and working groups.

POSITION OVERVIEW

As a Dining Room Attendant, you’ll be at the forefront of our Food Services team, delivering top-notch customer service to residents. Your main role involves ensuring meal service runs smoothly, this includes maintaining a clean dining area, setting tables, and serving food to our residents. Your dedication to providing prompt and efficient service will ensure a positive dining experience for all. If you’re passionate about providing top-notch meal service to residents while maintaining a clean environment, we’d love to have you join our team!

REQUIREMENTS

• High School Diploma is preferred
• One (1) year of previous experience in a customer service and/or food service environment is preferred
• Strong desire to work in senior’s housing
• Completion of a current and acceptable criminal records check for the vulnerable sector as required by the Protection for Persons in Care Act and the Accommodation Standards and Licensing Act is mandatory
• Attainment of a Food Safety Certificate is required
• Basic working knowledge of Microsoft Word, Outlook and internet usage is preferred
• First Aid and CPR certification may be required

Dining Room Service

• Prepare Dining Room: Set tables and prepare condiments and beverages, ensuring equipment readiness for meal service.
• Provide Meal Service: Support residents by describing menu options, taking orders, and serving food and beverages according to guidelines.
• Greet Residents: Welcome residents, conduct wellness checks, and follow up on absent residents with housekeeping.
• Monitor and Replenish: Keep track of food levels during meals and snacks, replenishing as necessary throughout the day.
• Clean and Sanitize: Ensure dining room cleanliness post-service, including tables, chairs, equipment, and floors.
• Dishwashing and Assistance: Clean and sort dishes, utensils, etc., by handwashing or using the dishwasher as needed, assisting other dining room and kitchen staff.

Health, Safety, and Environmental Stewardship:

• Safety Compliance: Adhere to safety protocols and promote a culture of safety within the organization.
• Cleanliness and Hygiene: Maintain a clean and sanitary work area, adhering to health standards at all times.
• Emergency Response: Respond to emergencies promptly, documenting incidents and ensuring follow-up actions.