Dining Room Manager at Glen Oaks Club Inc

Old Westbury, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervisory Skills, Leadership Skills, Interpersonal Skills, Customer Service, Time Management, Organizational Skills, Attention to Detail, Microsoft Excel, Microsoft Word, Food Handling, Safety Guidelines

Industry

Golf Courses and Country Clubs

Description

Description The Glen Oaks Club, a premier club in Long Island, NY, is seeking a Full Time Dining Room Manager. The Glen Oaks Club is known for providing its members with an exceptional and personalized experience. For nearly 100 years the Glen Oaks Club has been evolving to maintain its stature as a “home away from home” for their member families. Summary: Directs and supervises the front-of-the-house staff and coordinates with the kitchen and bars with ordering and delivering food and beverages under the best possible conditions and to the satisfaction of the members and guests. Assists in controlling and managing budgeted labor, supplies, and other cost goals. Essential Duties and Responsibilities include the following: Coordinates the timely execution and delivery of all food and beverage orders to the satisfaction of the members. Monitors all wait for staff stations and assigned seated tables as well as the transmission and timely execution of the orders. Ensures restaurants and/or events are set up and ready for opening times and that floor plans are complete for each shift. Provides daily specials and inputs information into the POS system. Conducts line-up with the staff on duty on a daily basis. Leads by example with effort, knowledge, and a positive attitude. Ensures that the front-of-the-house and back-of-the-house staff work in unison so as to avoid backups and unnecessary delays in foodservice. Handles complaints from members and guests, and resolves issues to ensure member satisfaction. May have to taste (taste is defined as sampling a small portion of an item) a member’s alcoholic beverage or food item, which contains alcohol in response to a member's complaint regarding the beverage or food item. Provides hands-on assistance to the staff by taking orders, running food or beverages, bussing, handling re-fires, and seating guests. Motivates staff by reinforcing the concept of teamwork and directs the staff not only by assigning responsibilities but also by example. Systematically addresses all special requests and/or complaints by the members. Checks tables to show members that their comfort, satisfaction, and/or complaints are important. Conducts training on a continuous basis to systematically improve the performance of the front-of-the-house staff during service. Ensures that all opening, closing, and running side work is completed throughout the shift. Work closely with the Director of Culinary on menus in Imenupro and assist with inputting dinner menus into Jonas and make changes as needed. Performs other duties as assigned by the Clubhouse Manager, Director of Food and Beverage, and Assistant Food and Beverage Director. Requirements Knowledge, Skills, and Abilities: Strong supervisory and leadership skills. Excellent interpersonal skills with a focus on customer service. Excellent time management skills. Excellent organizational skills and attention to detail. Proficiency in Microsoft Excel and Microsoft Word Experience in Jonas, Imenupro and Smartdraw, a plus. Familiarity with food handling, safety, and other restaurant guidelines. Education and/or Experience: High school diploma or general education degree (GED); plus five years of related experience and/or training; or an equivalent combination of education and experience in front-of-the-house operations. Previous experience in an upscale restaurant, hotel/resort or club is preferred. Must be able to work unusual hours, including nights, weekends, and holidays. Glen Oaks Club offers a generous benefits package, including the following: Group health coverage (medical, dental, & vision) 401(k) plan Company provided life insurance Generous paid holiday schedule and paid vacation & sick days

Responsibilities

The Dining Room Manager directs and supervises the front-of-the-house staff while coordinating with the kitchen and bars to ensure timely execution and delivery of food and beverages. They also handle member complaints and ensure satisfaction while managing budgeted labor and supplies.