ABOUT FERN

Fern Resort has been growing since it began in 1895. Celebrating 130 years, the Fern Resort experience is about enjoying yourself the way you did when you walked through mud puddles in bare feet as a child. Fern sets an atmosphere that allows the guest to be true to oneself. Fern Class is providing a world-class experience that is not stuffy but based on a set of values that are geared towards fun and entertainment.
As staff of Fern Resort you will be a major part of this atmosphere, providing Fern Class service and ensuring every point of contact with the guest is done so in a fun and upbeat manor that reflects the Fern Resort values. Comfortable. Friendly. Fun. High-Quality. Safe. Professional. Clean.

ABOUT THE ROLE

Reporting to the Dining Room Manager, the Dining Room Server is responsible for providing guests with exceptional service during their Breakfast, Lunch and Dinner meals. The Dining Room Servers will prepare the set up and clean up of all meal services for guests. Working collaboratively with the other Dining Room Servers, Assistant Servers, Bartender, Expeditor and Dishwasher.

RESPONSIBILITIES:

• Arrive punctually in the proper clean and pressed uniform
• Check in with the Dining Room Manager for table section prior to meal
• Ensure sections are set up adequately for each meal service including table centre pieces, honey pots, cutlery and glassware
• Clear used dishes and glassware regularly from tables during service
• Build friendly and professional connections with guests throughout their service
• Knowledge of the food, wine, bar and daily menus
• Ensure that all wine is served to the resort standard of proper wine service
• Maintain a clean and clear work area
• Complete all assigned “after meal” duties
• Receive approval all “after meal” duties have been complete by the Dining Room Manager prior to dismissal from each meal
• Other duties as requested