Dining Room Supervisor-Grosse Pointe at American House

Grosse Pointe Farms, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

0.0

Posted On

07 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Staff Scheduling, Customer Service, Interpersonal Skills, Hiring, Training, Performance Appraisal, Problem Resolution, ServSafe Certification, Food Service, Dining Room Operations, Staff Management, Conflict Resolution, Budget Monitoring

Industry

Real Estate

Description

Dining Room Supervisor Position Summary The primary responsibilities of the Dining Room Supervisor involve assisting in the supervision of the wait staff in preparing the dining room for meals, in serving meals to the residents and guests, and in servicing the dining room after meals. Crisp linen tablecloths, fine china and top-quality fresh ingredients; this is made-to-order dining at its finest. Seasonal and regional menus are ever-evolving, offering signature dishes and daily specials. Qualifications and Required Experience for Dining Room Supervisor: Two years of related experience and/or training; or equivalent combination of education and experience in hospitality, senior living, or club dining rooms preferred. Current ServSafe certification required. Must have flexibility with schedule to include evenings, weekends, and holidays. Will be scheduled for 80 hours biweekly. Must have compassion for and a desire to work with the elderly. Excellent interpersonal skills are also necessary for interacting with residents and other staff. Must have reliable transportation and a valid driver’s license. All of our job offers are contingent upon the successful passing of a background check with fingerprinting, and drug testing. Primary Responsibilities for Dining Room Supervisor: Responsible for providing a quality dining experience by overseeing the dining room staff and maintaining a pleasant and clean environment. Supervise the day-to-day operations of the dining room. Assist in establishing staffing schedule; monitoring staffing schedule; and filling in when gaps in staffing exist so that overtime can be avoided, and/or actual wages are trending higher than budget. Confirm that dining room personnel extend exceptional customer service in seating residents, presenting menus and specials, answering questions, and making suggestions regarding food and services. Directly supervise employees in the dining room. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Company Overview Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.

Responsibilities

The Dining Room Supervisor is responsible for overseeing dining room staff and ensuring a pleasant, clean environment to provide a quality dining experience. This includes supervising daily operations, assisting with scheduling, and ensuring staff delivers exceptional customer service.