DINING ROOM SUPERVISOR [FULL-TIME]

Schedule: 40hrs a week, Flexible schedule

Must have Weekend and Holiday Availability.

• Pay Range: $23.00 - $24.00
• There are LOTS of growth opportunities in a stable & beautiful work environment.
• Fulltime Benefits include PTO, Holidays, Medical, Dental, Vision, Life Insurance, and more.
• 401k with employer match.
• Tuition Assistance.
• Talent development program.
• Access to on-demand pay.
• Commuter reimbursement.

GENERAL SUMMARY:

The Dining Room Supervisor is responsible for table service within the community dining rooms. The Supervisor is responsible for assisting management to ensure the highest standards of customer service are being met by the rest of the wait staff.

QUALIFICATIONS:

• Minimum of two years supervisory experience in “front of house operations” in a hotel, restaurant, or club; fine dining experience preferred.
• Strong clerical skills with the ability to use Microsoft Excel, Publisher, Outlook, and Word.
• Strong written and verbal communication skills.
• Ability to multi-task in a fast paced environment.
• Must have strong time-management and organizational skills.
• Ability to display a positive demeanor and energy in a demanding, hectic environment.
• High school diploma/GED. Courses in Hospitality Management or dining room operations from college or trade school preferred.
• Ability to understand and follow instructions in English and communicate effectively.
• Ability to work with residents, guests, visitors, families, managers and peers. Requires courtesy, tact and graciousness.

• Supervises the physical appearance of the dining room area and wait stations
• Schedules daily work assignments for all dining room personnel, assigning specific jobs and spot checking to ensure standards are met. Maintains pertinent and appropriate records, files, schedules and studies.
• Assists with planning, scheduling, supervising and counseling dining room personnel. Ensures staff members are properly trained and appropriately skilled. Assists in assuring staff education is provided to dining room personnel in accordance with the staff education plan, plus provides on-the-job training for dining room personnel.
• Works with management to handle any complaints and find solutions.
• Works with management to coordinate staff for special functions and large parties. These duties will also require knowledge of event set-up and operation.