Dining Services Assistant Manager at The Omega Institute

Rhinebeck, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

22.0

Posted On

20 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervisory Experience, Food Service Management, Customer Service, Staff Training, Inventory Management, Interpersonal Skills, Team Leadership, Conflict Resolution, Operational Planning, Equipment Maintenance

Industry

Health;Wellness & Fitness

Description

NOTE: This is a residential, seasonal (May - October) position. Before submitting your application, please read our Frequently Asked Questions [https://www.eomega.org/jobs-service/seasonal-staff-volunteer-opportunities#seasonal-staff-faq]. Omega Seasonal Staff Experience Omega’s seasonal staff experience offers the unique opportunity for individuals to contribute professional skills and compassionate customer service while thriving in a vibrant learning-oriented environment. * Contribute Meaningful Work – Join a team of people who are passionate about contributing to a meaningful cause. * Learn and Grow – Enjoy access to specially designed Holistic Education Program [https://www.eomega.org/jobs-service/seasonal-staff-volunteer-opportunities#benefits] classes, trainings, and events. * Immerse in Nature – Explore Omega's beautiful 250-acre campus and amenities [https://www.eomega.org/visit/visit/rhinebeck-campus]. Seasonal Staff Commitment We seek individuals who are committed to providing exemplary work in support of our mission [https://www.eomega.org/about/overview/vision-mission-values-aspirations], and who model our values – Holism, Community, Sustainability, Service, and Integrity. Seasonal staff members represent Omega as excellent stewards of professional and compassionate service. Each interaction with workshop participants, faculty and fellow staff members, creates the Omega experience. Job Description Dining Services Assistant Manager: non-exempt, full-time; on average 35 hours per week. Reports to Dining Services Manager. Summary The Omega Dining Hall is a large, full-scale, food-production facility. We produce and serve up to 2500 plant-based meals per day as well as breads and desserts for both the Dining Hall and the Omega Café. The Dining Hall Assistant Manager reports directly to the Dining Services Manager. The Assistant Manager is responsible for holding staff accountable to their roles, setting a professional tone, positive guest interactions and equipment maintenance. They ensure the maintenance, service, presentation, and clean-up of the Main, Staff, and Faculty Dining Rooms. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Lead by example; familiarize staff with, embody, and consistently enforce Food & Beverage policies and procedures. * Integrate Omega’s core values and manager feedback into work performance. * Assist and oversee the training of Dining Hall staff to the standards set by Food & Beverage management. * Regularly run shifts in an exemplary fashion to facilitate ongoing training of Shift Leaders and reinforcing Food & Beverage standards to staff. * Provide regular feedback to shift leaders, servers, greeters, and dishwashing staff, and hold space for staff ideas and upward feedback. * Attend the weekly Food & Beverage Manager Meeting and any mandatory meetings. * Communicate matters pertaining to staff, guests, maintenance, and inventory to Food & Beverage Management. * Maintain and respect healthy boundaries with managers, coworkers, program participants and community members. * Tend to routine maintenance and deep cleaning. * Keep Food & Beverage staff informed around seasonal trends, upcoming Food & Beverage and Omega happenings, and any policy/procedure changes. * Prioritize the Dining Hall service experience. * Maintain current knowledge of Dining Hall inventory. * While on shift, the Assistant Manager’s responsibilities include: * Tend to the Dining Hall phone line and radio. * Being present on the floor during meal service, attending to guests’ needs at all times. * Tending to routine stocking in Back of House area, and paper products. * Tending to special event pick-ups, reserved and silent seating, and any other special event set-up. * Anticipate and address specific dining hall needs for the day. * Communicate significant shift happenings and staff needs to the Dining Hall Manager via email. * Other duties as assigned by Supervisor. Supervisory Responsibility * This position assists the Dining Services Manager in the supervision of all Dining Hall staff. * Responsible for sharing the overall direction, coordination and evaluation of the Dining Hall Shift Leaders, Servers and Greeters. * Carry out supervisory responsibilities in accordance with the organization's policies. * Responsibilities include training employees; planning, assigning and directing work; appraising performance; rewarding and correcting employees; addressing complaints and resolving problems. Work Details * This position functions in Omega's Dining Hall/Kitchen on the Omega Campus. * This is a full-time position, 35 hours a week. Weekend and evening availability are required. Schedules may vary based on operational needs, and flexibility is essential to ensure adequate coverage during peak times and events. Physical Requirements * Ability to frequently move items that weigh 30-50 pounds for various needs. * Ability to remain in a stationary position 50% of the time. * Ability to traverse a hilly campus in diverse weather conditions. * Ability to position self to perform diverse job tasks as necessary. * Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. * Ability to work in a constant state of alertness and safe manner. * Ability to observe details at close range. Required Experience/Qualities * At least 1 year supervisory experience. * Minimum, 2 years, experience working in the food service industry. * ServSafe Certification preferred. * Timely, reliable and service oriented individual. * Excellent interpersonal and customer service skills. * Team player. * Alignment with Omega's mission, goals and core values. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Compensation Seasonal staff work full-time for six months, between early-May through late-October. Seasonal staff receive a compensation package that includes: * Wage * Indoor housing [https://www.eomega.org/jobs-service/seasonal-staff-volunteer-opportunities#seasonal-housing-tenting] * Three delicious meals [https://www.eomega.org/visit/visit/rhinebeck-campus/meals] per day in our mostly vegetarian Dining Hall * Access to Omega’s staff benefits [https://www.eomega.org/jobs-service/seasonal-staff-volunteer-opportunities#benefits] This compensation package is at minimum equivalent to the New York State minimum wage. ---------------------------------------- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Omega complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable New York State or local laws. Consistent with those requirements, Omega will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to satisfactorily perform the essential functions of the job, unless doing so would create an undue hardship. Omega Institute for Holistic Studies, Inc. (“Omega”) is an equal opportunity employer and complies with all applicable federal, New York State, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all. As a community of learners, we are committed to putting our organizational aspirations into practice, as outlined in our [https://www.eomega.org/about/more/justice-equality-diversity-inclusion-statement%22%20%5Ct%20%22_blank]Justice Equity Diversity Inclusion (JEDI) Statement. [https://www.eomega.org/about/more/justice-equality-diversity-inclusion-statement] Omega strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of actual or perceived race; color; creed; age; religion; national origin; citizenship status; sex (including pregnancy, childbirth, and related medical conditions); gender (including gender identity); sexual orientation; disability; marital status; partnership status; familial status; status as a victim of domestic violence, stalking, or sex offenses; genetic predisposition; veteran’s status; military status; or any other basis protected under applicable federal, state, or local laws, regulations, or ordinances. All Omega employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Responsibilities

The Assistant Manager oversees the daily operations of the Dining Hall, ensuring high standards of service, presentation, and cleanliness. They are responsible for supervising staff, managing shifts, and maintaining a professional environment for guests and faculty.