Dining Services Associate at Emory Healthcare

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Critical Thinking, Problem Solving, Written Communication, Verbal Communication, Dietary Knowledge, Technology Proficiency, Team Collaboration

Industry

Hospitals and Health Care

Description

Overview Be inspired. Be valued. Belong. At Emory Healthcare At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, leadership programs And more Description RESPONSIBILITIES: Teams with unit personnel to assure the delivery of meals to patients in a timely fashion in accordance with defined service standards. Assures that the tray and all components are accurate and attractively presented. Assures patients receive the food items they desire, including special requested items within the parameters of the patients diet order. Actively participates in Unit Practice Councils and other meetings as needed to find solutions and resolve issues with the patient dining services process. Monitors the level of patient satisfaction and other patient food issues. Uses a portable technology device to verbalize or review menu choices and assist patients with the selection of menu items that meet the requirements of his/her diet order including allergies/ intolerances/ cultural/ethnic and religious needs. Keeps clinical dietitians for the unit apprised of patients with special requirements so that adjustments may be made to provide alternative meal options. Communicates regularly throughout the day with nursing personnel regarding anticipated changes in patient status such as admissions, transfers, discharges and changes in status from NPO to eating and vice versa. MINIMUM QUALIFICATIONS: High school diploma or equivalent preferred. Must be able to read, write, and follow instructions. At least two years of college preferred. Previous hospitality experience preferred. Experience in a high volume operation preferred. Fast food experience does not qualify. Demonstrated skills in customer service, critical thinking, problem solving and written and verbal communication. Ability to make sound judgments while quickly processing information. Proficient computer and web-based software skills including the ability to adapt to regular changes in software programs and processes. Ability to lift up to 50 lbs. Ability to walk and stand for extended periods. Ability push and/or pull carts weighing up to 250 pounds. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

Responsibilities

The Dining Services Associate ensures timely delivery of meals to patients while maintaining service standards. They assist patients with menu selections and monitor patient satisfaction regarding food services.