Dining Services Manager - 15 Craigside at Arcadia Family of Companies

Honolulu, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

85904.0

Posted On

07 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Management, Hiring, Training, Coaching, Customer Service, Performance Management, Compliance, Scheduling, Point Of Sale Systems, Recruiting, Hospitality, Food Service Operations, Budgeting, Staff Supervision

Industry

Hospitals and Health Care

Description

Lead. Inspire. Elevate the Dining Experience. We’re looking for a Dining Services Manager who leads with creativity, initiative, and a commitment to operational excellence. Bring your hospitality expertise to build and grow a high-performing dining team that delivers exceptional experiences grounded in the Arcadia Family of Companies’ culture of kindness, compassion, and respect. Join us to make every meal meaningful for our residents while shaping a team that shares your passion for excellence! The Arcadia Family of Companies is a local non-profit organization committed to providing senior living excellence in a gracious, compassionate, and dynamic environment which meets the spiritual, physical, and social needs of every resident, client, and member we serve. Why Join Us Employees are the heart of all we do. We foster an environment of compassion, understanding, integrity and open communication. Our culture emphasizes collaboration and teamwork in a supportive environment that puts our residents, clients and members first. Each day we enjoy making a positive difference in their lives. Come join us to be part of our remarkable team where every member is valued! Enjoy the Benefits * Healthcare: Medical, dental, and vision coverage for employees and dependents; flexible spending account, and Employee Assistance Program. * Retirement Savings: Generous 403(b) Retirement Plan with 8.5% employer contribution every paycheck based on gross income after completion of one year of employment when you contribute 4% or more. * Free Employee Meals: More time to relax and let our chefs take care of your meals. * Paid Time Off: Enjoy 10-20 vacation days based on tenure, plus 11 paid holidays – and yes, your birthday is a paid holiday! * Sick Leave – after 90 days of employment, you receive 5 days of sick leave and can accrue up to 90 days, ensuring you have the support and flexibility you need when it matters most. * Professional Development: 1. Education Assistance Program for qualified employees who want to become Certified Nurse Aids (CNAs) 2. Access to a wide array of online training courses through Relias, empowering you to enhance your professional skills; and much more! What You’ll Do * Lead Dining Experience: Develop, manage, and coordinate the front-of-the-house dining experience for residents. * Team Management: Supervise the waitstaff, executing supervisory duties in alignment with organizational policies and legal guidelines. * Build the Best Team: Actively participate in the hiring process, including conducting interviews, making hiring decisions, providing training, and offering ongoing coaching and support to team members. Work Schedule * Monday–Friday (Full-Time), with required availability on weekends and holidays as needed. * Typical shift is 5:00 a.m. – 2:00 p.m., with flexibility to start earlier or stay later based on operational needs. * Occasional evening shifts may be required. Compensation * Annual Salary Range: $67,000 - $85,904 Responsibilities * Develop, implement, and monitor service standards to ensure a high-quality dining experience in the Dining Room, Health Care Center, Employee Lounge, and during Private Functions. * Manage and coordinate waitstaff schedules, Health Care Center dining, Employee Meals setup, and Private Functions. * You’re empowered to build a dynamic team by partnering with the Executive Chef, Director of Dining Services, and HR for recruiting, interviewing, and hiring staff. * Foster the growth and development of your team through ongoing training in customer service, serving etiquette, working with seniors, and mastering the point-of-sale system. * Drive success through performance management for all employees * Collaborate with the Resident Food/Dining Committee to address resident concerns and requests regarding food quality and service. * Offer continuous feedback to Executive Chef, Director of Dining Services, Sous Chef, and Dietitian based on resident input on food preparation, presentation, taste, and variety. * Works closely with the Resident Food/Dining Committee to handle and respond to resident concerns and requests regarding food quality, service and related matters. * Ensure compliance with health and safety regulations. * Network and establish relationships with counterparts in the Food and Beverage Industry, staying updated on the latest trends. * Operate and oversee the point of sale software, train staff on its use, and assist the IT department in resolving any related issues. * Maintain Monday to Friday day shift hours; coverage for weekend on a rotation basis. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Bachelor's degree (B.A.) from a four-year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience. Hotel or hospitality experience is preferred. Computer Skills Proficiency in MS Office Suite - Word, Excel, PowerPoint, and Outlook. Proficiency in Point of Sale Systems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing their essential functions, employees are occasionally exposed to the following conditions: * Air-conditioned upscale luxury dining environment * Indoors without air conditioning * Outdoors—all types of weather * Hazardous materials Arcadia Family of Companies is comprised of the following non-profit organizations: Arcadia 15 Craigside Arcadia Adult Day Care and Day Health Center Arcadia Home Health and Home Care Services Arcadia at Home Hale Ola Kino by Arcadia Arcadia Family of Companies is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by federal or state law.

Responsibilities

The manager will lead and coordinate the front-of-the-house dining experience, developing and monitoring service standards across various dining areas, while actively participating in building and developing the team through hiring, training, and coaching.