We’ve made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This job leads the lean/process improvement efforts of the project management office (PMO) and Lean Green Belt community to achieve financial and organizational goals and objectives. Contributes to organization lean/performance improvement (PI) strategy, manages project selection, deploys lean/PI resources, develops lean PI resources within the PMO and Green Belt community, and builds lean/PI cultural awareness through organizational training and development.

JOB DESCRIPTION

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

EDUCATION

Required – Bachelor’s degree in industrial engineering, business administration, healthcare administration, public health, finance, or related field
Preferred – Master’s degree

WORK EXPERIENCE

Required – 7 years of experience in process improvement
Preferred – Experience in project management, change management, and/or healthcare operations

KNOWLEDGE SKILLS AND ABILITIES (KSAS)

• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout required job processes.
• Excellent leadership skills and ability to be self-directed.
• Ability to maintain a professional attitude and relate to executive management, professionals, and business and community leaders.
• Strong interpersonal and conflict resolution skills and ability to use good judgment in handling difficult situations.
• Good organizational, delegation, and time-management skills.
• Ability to travel throughout and between facilities.

• Manages resource structure, employee governance, and resource deployment for lean/process improvement.
• Develops and executes the strategic plan for organizational process improvement.
• Serves as liaison to divisions to create lean/PI infrastructure locally.
• Manages the training and development of Lean Green Belt community.
• Develops training and coaching strategies to transfer core competencies throughout the system.
• Performs other related duties as required.
  The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
  Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
  This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
  The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.