Dir, Quality at Lam Research

Simpang Ampat, Penang, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Assurance, Leadership, Data Analytics, Lean Six Sigma, Statistical Data Analysis, ISO 9001, Continuous Improvement, Problem Solving, Communication, Team Engagement, Quality Management System, Customer Escalation, Cross Functional Team Management, Key Performance Indicators, Mentoring, Corrective Action

Industry

Semiconductor Manufacturing

Description

The Factory Quality Director is the department head to oversee the activities of the Quality assurance from development, implementation and maintenance of Quality related systems and processes for the organizations products. This role is responsible for creating and maintaining a Best-in-Class Quality result for systems shipped to customers. This is a high visibility position that requires a seasoned and well-rounded candidate with experience in structured problem solving, handling customer escalation, managing cross functional team, data analytics, lean 6 sigma and various sills related to leadership and coaching. We are looking for candidate with deep understanding of statistical data analysis, ISO 9001 standards, and continuous improvement methodologies, leveraging this expertise to drive organizational excellence. Candidate also must showcase exceptional critical thinking abilities, coupled with effective leadership skills, robust communication capabilities, and a collaborative approach to team engagement, fostering a culture of continuous improvement and high performance. Develop, implement, and communicate the long-term quality strategy and roadmap aligned with corporate objectives. Own and continuously improve the company's Quality Management System (QMS), ensuring compliance with international standards such as ISO 9001 and specific semiconductor customer requirements. Lead all internal and external quality audits (including customer and regulatory audits) and drive timely and effective corrective actions. Establish and monitor Key Performance Indicators (KPIs) for the quality function, reporting on quality performance, trends, and strategic initiatives to the executive team. Lead, mentor, and develop a high-performing team of quality engineers, analysts, and technicians. Foster a culture of continuous improvement, accountability, and collaboration within the QA team and across functional boundaries (Engineering, Manufacturing). Manage resource allocation, career development, and performance reviews for the quality organization. Manage the Control of Non-Conforming Product, Corrective Action Request (SCAR), and Corrective and Preventive Action (CAPA) processes. Serve as the ultimate escalation point for critical customer quality issues, ensuring a rapid, robust, and professional response. Implement and manage an effective 8D (or similar) problem-solving process for customer complaints, driving to root cause and preventing recurrence. Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, Chemical, or similar). 12+ years of progressive experience in Quality Assurance/Engineering, with at least 7+ years in a senior leadership/management role. Proven experience in a capital equipment company, preferably within the semiconductor equipment industry or a closely related field. Deep, hands-on expertise with Quality Management Systems (ISO 9001 required). Demonstrated mastery of problem-solving methodologies (8D, 5-Why, Fishbone, DMAIC). Experience in new product transfer and qualification process. Strong statistical analysis skills (SPC, MSA, Capability Analysis). Exceptional communication, interpersonal, and influencing skills, with the ability to present complex issues clearly to executive leadership and customers.

Responsibilities

The Factory Quality Director oversees the activities of Quality Assurance, ensuring the development, implementation, and maintenance of quality-related systems and processes. This role includes leading audits, managing corrective actions, and fostering a culture of continuous improvement within the organization.