We are looking for a
Direct Enrollment Officer to join our team.
You will be responsible for developing long-term relationships with potential students and oversee enrolments.
A Direct Enrollment is a professional who initializes and manages relationships with prospects and potential students. He/She acts as the primary point of contact, guiding each individual from the initial outreach stage through to the final enrollment decision.

Direct Enrollment duties and responsibilities include:

• Selling courses using solid arguments to prospective students.
• Manage new sales opportunities through micro conversion targets and ongoing monitoring.
• Using the CRM platform (SalesForce) maintain and manage a pipeline of leads, keeping track of interactions, responses, tasks and follow-up activities.
• Provide updates to management on key metrics such as number of qualified leads generated, conversion rates, the success of scheduled appointments, the number of applications, admissions and immatriculations.

Specifically:

• Selling courses using solid arguments to prospective students.
• Manage new sales opportunities through micro conversion targets and ongoing monitoring.
• Using the CRM platform (SalesForce) maintain and manage a pipeline of leads, keeping track of interactions, responses, tasks and follow-up activities.
• Provide updates to management on key metrics such as number of qualified leads generated, conversion rates, the success of scheduled appointments, the number of applications, admissions and immatriculations.

About You

Strong communication skills:

• Written: Excellent written English & Italian and ability to write for different audiences to produce different types of communication eg. emails, instructions, training documents, presentations,
• Verbal: Well-spoken and articulate. Professional, friendly phone and in person manner. Persuasive and persistent yet friendly and personable.
• Comfortable cold calling with confident telephone manner
• Listening: Active listening using empathy and understanding

Attributes & Attitude:

• High energy, proactive, willing to get stuck in
• Naturally comfortable speaking to people and building relationships
• Willing and able to follow processes and carry out instructions
• Driven and persistent, self-motivated and hungry to succeed in an outbound sales role
• Customer and target oriented with sales, proactive, relationship and strong planning and organizational skills.
• Continuously improve through feedback

Experience:

• Previous outbound sales experience involving cold-warm calling is essential.
• Analytical approach and data orientation.

Job requirements:
The ideal candidate has at least 2 years of experience in the sales field
He/she has knowledge of the Microsoft Office and CRM systems.
Fluent knowledge of Italian and English is key.
Bachelor’s degree in business or a related field
Contract and compensation to be defined.
Workplace: Milan (MM2 Romolo)
According to GDPR 679/16 we inform you that the treatment of Personal Data contained in your resume will respect the principles of legality, fairness and transparency and protection of your privacy and your rights. We only use the personal data we collect for the recruiting activities, such as your name, surname, address, email address, educational and employment background and job qualifications

• Selling courses using solid arguments to prospective students.
• Manage new sales opportunities through micro conversion targets and ongoing monitoring.
• Using the CRM platform (SalesForce) maintain and manage a pipeline of leads, keeping track of interactions, responses, tasks and follow-up activities.
• Provide updates to management on key metrics such as number of qualified leads generated, conversion rates, the success of scheduled appointments, the number of applications, admissions and immatriculations