Direct Mail Production at Citi

Heredia, , Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Diplomacy Skills, Marketing, Data Management, Production Planning, Cost Reduction, Interpersonal Skills, Written Communication, Oral Communication, Teamwork, Creative Development, Process Efficiency, Regulatory Compliance, Financial Management, Customer Centricity, Collaboration

Industry

Financial Services

Description

Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Partner with Marketing, CrM, MIM, and CFO teams to execute the production of large and small scale Credit Card Direct Mail programs. Program complexity runs from large mailings through less complex solo mailings Execute Marketing Programs-Manage the creative and production planning for direct mail campaigns through deployment Drive Innovation across the teams to develop new creatives and process efficiencies Identify opportunities for production efficiencies, production consolidation and standardization by leading initiatives across the Consumer Businesses Utilize production and data management expertise to lead marketing units in creating customer centric communications. Partner across the Direct Mail Production Channel to drive cross group savings Manage and report all Program Financials ( production, postage CPPs, actual and forecast) to supported businesses and CFO Ensure adherence to all Compliance & Regulatory Standards 6-10 years of of direct mail planning and execution experience Data oriented, emphasis on complex customer data Direct and proven experience in cost reduction initiatives Broad knowledge of pricing strategies and BPO supplier offerings Demonstrated understanding of changing operational models Forward thinker with ability to change direction and drive change amongst peers and internal clients Strong interpersonal and written/oral communication skills Self motivated with ability to drive results with sense of urgency Ability to collaborate across businesses and functions and create support, influence wide range of stakeholders, including Senior Management Promotes a strong culture of teamwork across organizational boundaries Strong Word/Excel/PowerPoint skills preferred Bachelor's/University degree, Master's degree preferred ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

The role involves managing the creative and production planning for direct mail campaigns and executing large and small scale Credit Card Direct Mail programs. It also includes driving innovation and identifying production efficiencies across the Consumer Businesses.