Direct Payment Brokerage Officer at teqniq Limited
Bradford BD1, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

16 Sep, 25

Salary

14.13

Posted On

17 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

Teqniq is searching for a Direct Payment Brokerage Officer to work in the public sector.
37 hours per week.
3 months contract.
08:30-17:00

JOB DESCRIPTION:

  • Provide information and support to customers choosing to take all or some of their personal budget as a Direct Payment. Support Service users and their families to source appropriate community services, including, but not limited to, preventative services, domiciliary care, leisure/lifestyle and day/respite support services, and where required establishing provision. Working to ensure best value for money for the customer and the council.
  • Participate and contribute to the regional Direct Payment group
  • Collect information regarding what customers are choosing to spend their personal budget on and the capacity of the market, and to pass this on to the appropriate commissioners and contract staff in the commissioning team.
  • Providing advice and information to support planners, clients and carers regarding the availability and price of services.
  • Working on the customer’s behalf to source innovative and imaginative care solutions which suit the individual’s needs and care requirements and supporting service users to negotiate a price and contract.
  • Providing information regarding the customer’s legal administrative responsibilities in relation to Direct Payments, (including advice about tax, payroll, VAT, data protection, insurance, etc.) signposting to other organisations where appropriate.
  • Providing guidance on how customers can negotiate buying services themselves and signposting to agencies that may be able to provide support.
  • Maintaining client databases, inputting accurate data onto the system.
  • Collecting and recording information on what services are available across the district and supporting the development of Connect to Support Bradford District and the use of Connect to Support by support planners, brokers and service users.
  • Responding quickly and appropriately, following the agreed Departmental procedures, to information which suggests a service user may be ill or at risk.
    · Observing and abiding by legislative requirements with regard to data sharing, data protection and confidentiality, the Care Act and the Children and Families Act
    · To work closely with the social workers and other Council staff regarding Direct Payment contract monitoring / contract compliance.
Responsibilities

Please refer the Job description for details

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