Direct Sales Manager at I3 Broadband LLC

East Dundee, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

120000.0

Posted On

10 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales management, Team leadership, Recruitment, Onboarding, Performance coaching, Strategic planning, Territory management, Data analysis, Customer service, Negotiation, Communication, Microsoft Office Suite, CRM, Field sales, Sales forecasting

Industry

Telecommunications

Description

Job Summary: The Direct Sales Manager will oversee and lead the activities of the Residential Direct Sales Department for assigned region of the i3 Broadband Fiber Footprint. Leadership Responsibilities: * Leads by example as a high-energy, field-focused sales leader * Recruits, hires, and onboards Residential Sales Representatives * Develops and implements structured onboarding and training programs for new hires * Identifies individual and team training gaps and implements targeted development plans * Conducts regular performance evaluations and provides timely, constructive coaching * Develops and implements Sales Success Plans to drive accountability and results * Oversees third-party D2D vendors, including onboarding, turf assignments, and sales activity * Develops and executes territory and competitive strategies to maximize sales productivity * Establish documents, and standardize sales and operational processes across assigned region * Demonstrates strong communication, field evaluation, and real-time coaching skills Key Responsibilities: * Maintains a strong presence in the field with the sales team to build camaraderie and credibility, including weekly time spent coaching, assisting, and training representatives * Motivates and drives the sales team to meet or exceed quotas * Reviews and analyzes sales and operational reports to project performance, determine profitability, and identify market opportunities * Identifies and analyzes customer feedback to help guide sales efforts and improve customer experience * Assigns territories and sets quotas using data and performance insights * Conduct regional sales meetings as needed and actively participate in full-team sales meetings. * Collaborate with leadership to develop sales offers, quotas, and strategies * Partners with cross-functional departments to resolve operational issues impacting sales performance * Resolves customer complaints, staffing challenges, and other issues affecting sales operations * Prepare sales forecasts and monitors expenses * Represents the company at community events, chamber meetings, and industry associations * Performs other duties as assigned Qualifications: Education and Experience: * Bachelor’s degree in Business, Business Administration, or related field, and/or equivalent record of sales or leadership experience required. * 2+ years of Sales Supervisor or Management experience preferred. * Minimum of 3 years of sales experience required. Previous experience in Door-to-Door role preferred. Skills and Competencies: * Excellent verbal and written communication skills. * Excellent sales and customer service skills with proven negotiation skills. * Strong supervisory and leadership skills. * Excellent organizational skills and attention to detail. * Proficient with Microsoft Office Suite, smartphones, tablets, and other related software including CRM * Ability to complete documentation accurately and timely. * Employees are required to hold a valid driver’s license and maintain a driving record that complies with company insurance requirements and active personal auto insurance in place. * Employment is contingent upon successfully passing a criminal background check and a motor vehicle records review. * Reliable transportation is essential for this role. Working Conditions: * Ability to work outside for extended periods in any season and during inclement weather. * Prolonged periods of sitting at a desk and working on a computer. * Must be able to lift up to 40 pounds at times. * Must be able to be in the field side by side with sales reps while they are working in their assigned territories. * Availability to work evenings and weekends.

Responsibilities

The Direct Sales Manager leads the Residential Direct Sales Department by recruiting, training, and coaching sales representatives to meet or exceed quotas. They are responsible for developing sales strategies, managing territory assignments, and overseeing third-party vendors to drive regional performance.