Direct Sales Support Executive (12 Months FTC) at Bauer Media Outdoor

Manchester, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

25000.0

Posted On

07 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Office, Time Management, Organizational Skills, Communication Skills, Customer Service, Attention to Detail, Adaptability, Team Player, Proactive Mindset, Workload Prioritization

Industry

Media Production

Description

Bauer Media Outdoor is one of the leading Out of Home media owners, with more than 30,000 advertising sites in our portfolio. Our talented team of over 600 people work in 14 locations across the country, creating and delivering some of the most memorable advertising campaigns in the UK. At Bauer Media Outdoor we are at the forefront of the change in our industry, making innovative use of technology and realising the potential of Out of Home media. We’re looking for a commercially minded Direct Sales Support Executives to join our team on 12 Months FTC, this role can be based at either our Manchester or Birmingham offices. What you’ll be doing This is an opportunity to provide a full pre and post sales service to the Direct Sales teams and clients, ensuring that all company procedures are followed. Your duties may include: Assisting Direct Sales teams and clients throughout the pre-and post-sales process, ensuring adherence to company procedures. Aid in planning customer campaigns using internal tools and systems. Provide presentations and insights to support sales in creating compelling client recommendations. Maintain proactive communication with sales regarding campaign progress and task requests. Respond directly to incoming agency briefs and requests. Process bookings according to company standards within specified timelines. Manage any changes to campaigns before launch. Coordinate customer artwork, design, print, and digital orders. Ensure timely and high-quality responses to customer inquiries through all channels, including managing complaints. Organize photography for requested campaigns. To ensure all activities are reflective of the ‘knowledge, accuracy & efficiency’ team pillars. Work closely with Direct Sales & Operations leadership teams to continuously improve & refine processes. What we are looking for Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint Excellent time management and organisational skills Strong and empathetic communication skills, with the ability to build rapport and deliver an exceptional standard of customer service High level of accuracy and attention to detail when handling data Adaptable and resilient, with a positive approach to change Collaborative team player with a proactive, “how can we” mindset Ability to prioritise workload and manage multiple tasks effectively What’s in it for you Salary of £25,000 + quarterly Group commission Flexible working and a hybrid setup that gives the freedom to have your work -life balance Enjoy 33 paid holidays, including those well need bank holidays! Company Pension Scheme Contribution of up to 8% Stay healthy with our Healthcare Cash Plan Life Insurance and group income protection scheme Cycle to Work Scheme + Enjoy travel/season ticket loans and exclusive discounts with hundreds of retailers Make a difference with our charity volunteer days. It feels great to give back! At Bauer Media Outdoor, we are committed to treating everyone with fairness and respect, regardless of their race, gender, age, ethnicity, background, sexual orientation, disability, or any other differences. We work hard to foster an inclusive environment, a place you can be yourself. We support reasonable adjustment requests from candidates and employees. If you're interested in joining us to shape the future of out-of-home media, we'd love to hear from you. If you need this job description in another format or need any adjustments for your application/interview process, please let us know at careers-uk@bauermediaoutdoor.com

Responsibilities

Provide full pre and post sales service to Direct Sales teams and clients, ensuring adherence to company procedures. Assist in planning customer campaigns and maintain proactive communication regarding campaign progress.