JOB SUMMARY:

The Direct Support Supervisor is responsible for ensuring that organizational outcomes are achieved, to professionally work as part of a supervisory team that ensures both the effective continuous operation of Reena’s day and residential systems and the health and safety and well-being of persons with a developmental disability and their staff.
Reena is committed to promoting diversity, equity, and inclusion in all aspects of our work. We believe that diverse perspectives are essential for addressing complex social challenges effectively. We actively engage with individuals and communities from different backgrounds and experiences to ensure our programs and initiatives are inclusive and accessible to all. By embracing diversity, we strengthen our mission and create a lasting impact on the lives of those we serve. The Direct Support Supervisor will therefore, represent Reena in a manner that conveys the nature and philosophy of the organization, and will promote the concept of inclusive communities.

QUALIFICATIONS:

• Post-Secondary education in related field
• Minimum 2 years working with individuals with developmental disabilities and supervising residential homes
• Demonstrated leadership ability to manage group of staff
• Demonstrates excellent problem solving and organizational skills, flexibility and service orientation
• Ability to work collaboratively and network with diverse stakeholders including individuals, families, direct support staff, supervisors, managers
• Demonstrates ability to manage multiple priority tasks; is detail oriented, has excellent organizational skills, is self-motivated
• Requires excellent written and verbal communication skills in English

• Supervises staff within assigned Community Service Group (CSG), directing and supporting them to follow Reena’s philosophy of community integration and adult living within a Judaic framework
• Implements agency policies and procedures
• Develops supports catered to individuals based upon Independent Support Plans/Behaviour Support Plans and directs staff to implement support to achieve goals, involving families and community supports
• Monitors staff performance through regular team meetings, on the job support, supervisions and performance appraisals
• Performs administrative work in reference to staff and locations - payroll, incident reporting, record keeping, Ministry required documents
• Chairs various meetings, works as a part of a team to be aware of agency changes and initiatives, and shares information/ideas to assist with continuous quality improvement