QUI SOMMES-NOUS?

Kiokii And est une plateforme de vente au détail incontournable en Amérique du Nord, spécialisée dans les produits asiatiques tendance. Nous proposons une vaste sélection de produits populaires et de haute qualité provenant d’Asie, incluant cosmétiques, soins de la peau, accessoires beauté et articles de style de vie. Grâce à notre croissance rapide, nous comptons actuellement 15 magasins à travers le Canada – et ce n’est que le début!
Nous sommes ravis d’annoncer l’ouverture de notre nouveau magasin au CF Carrefour Laval et recherchons des candidat(e)s enthousiastes pour se joindre à notre équipe en tant que Directeur(trice) de magasin.

WHO ARE WE?

Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 15 stores across Canada to-date and more to come!
We are thrilled to announce the opening of our new store at CF Carrefour Laval and are looking for enthusiastic applicants to join our team as a Store Manager!

As a Store Manager, you will lead the team to provide top-tier customer service with outstanding product knowledge to all clients and maximize sales. Including but not limited to……

• Oversee daily store operations by scheduling shifts, assigning duties, organizing meetings, and managing team calendars
• Lead team to drive sales and meet targets by ensuring exceptional in-store customer experience, all while adhering to company standards and best practices
• Develop, implement, and execute marketing strategies designed to enhance sales and overall performance
• Design and enforce systems, policies, procedures, and standards to ensure operational consistency and efficiency
• Analyze market research and trends to assess consumer demand, forecast potential sales volumes, and the impact of competitors’ activities on sales, providing insights for head office reporting
• Document sales and revenue for head office reporting
• Monitor and enhance the store’s customer service standards and staff performance, promptly address customer complaints, and escalate issues to higher management when necessary to ensure customer satisfaction
• Manage the recruitment and onboarding of new hires by conducting interviews and providing on-site training
• Motivate and engage staff to uphold high morale and deliver exceptional customer service, fostering a positive and productive store environment
• Ensure accurate stock management by monitoring inventory levels, minimizing discrepancies, and optimizing product availability
• Source and liaise with head office and suppliers, monitor budgets effectively, and oversee weekly product restocking to ensure optimal inventory levels
• Perform additional duties as assigne

As a Store Manager, you will lead the team to provide top-tier customer service with outstanding product knowledge to all clients and maximize sales. Including but not limited to……

• Oversee daily store operations by scheduling shifts, assigning duties, organizing meetings, and managing team calendars
• Lead team to drive sales and meet targets by ensuring exceptional in-store customer experience, all while adhering to company standards and best practices
• Develop, implement, and execute marketing strategies designed to enhance sales and overall performance
• Design and enforce systems, policies, procedures, and standards to ensure operational consistency and efficiency
• Analyze market research and trends to assess consumer demand, forecast potential sales volumes, and the impact of competitors’ activities on sales, providing insights for head office reporting
• Document sales and revenue for head office reporting
• Monitor and enhance the store’s customer service standards and staff performance, promptly address customer complaints, and escalate issues to higher management when necessary to ensure customer satisfaction
• Manage the recruitment and onboarding of new hires by conducting interviews and providing on-site training
• Motivate and engage staff to uphold high morale and deliver exceptional customer service, fostering a positive and productive store environment
• Ensure accurate stock management by monitoring inventory levels, minimizing discrepancies, and optimizing product availability
• Source and liaise with head office and suppliers, monitor budgets effectively, and oversee weekly product restocking to ensure optimal inventory levels
• Perform additional duties as assigned