ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

* DUE TO LOCAL LAWS, WE PRIORITIZE APPLICANTS WHO HAVE PERMISSION TO WORK IN CANADA, AND IT IS ESSENTIAL THAT BOTH ENGLISH AND FRENCH ARE SPOKEN AND WRITTEN PERFECTLY.

The Four Seasons Hotel Montreal is looking for someone who shares our passion for excellency and seeks to create a memorable experience for our employees and guests. We are looking for a person who has a strong work ethic, a high level of integrity, a concern for quality, a cultural sensitivity and a sense of customer service.

POSITION SUMMARY

The Assistant Director of Engineering reports directly to the Director of Engineering . His or her primary role is to assist the Director of Engineering in all aspects of hotel and building maintenance, including electrical, plumbing, steam, gas, fire and safety, HVAC refrigeration, interior, painting and decorating, and to respond to requests and issues in an efficient, courteous and professional manner to achieve maximum customer satisfaction while adhering to Four Seasons policies. The Assistant Director of Engineering will, among other things, be responsible for supervising a team of seven ( 7 ) technicians in the department .

DESIRED QUALIFICATIONS AND SKILLS

• Ability to communicate fluently in English and French, both orally and in writing;
• Holding degree or certificate in either HVAC, Plumbing, Stationary Engineer, Refrigeration, etc. Any other related field would be of great asset;
• 3 to 5 years’ experience in a similar role within a 5-star luxury environment;
• Management experience and a working knowledge of infrastructure utilities including, electrical distribution, chill water, natural gas, potable water, and associated equipment.
• Good knowledge of the Windows platform;
• Capacity to work in a fast-paced environment;
• Ability to work under pressure and manage it in a positive and effective way;
• Demonstrates a very high team spirit;
• Interest and ability to provide outstanding service to our guests;
• Maintains a professional appearance and behaves in a mature manner with integrity at all times;
• Being calm and patient and be of se rvice passion.
• Be organized, meticulous and resourceful;
• Good knowledge in plumbing, HVAC, carpentry, electricity and painting;
• Must be available days, evenings, holidays and weekends so he can be accessible to his Engineering staff for any emergencies needing his expertise ;
• Management experience and a working knowledge of commercial swimming pools.

• Assist s in the hiring, training, supervision, scheduling, counseling, and evaluation of performance and planning the activities of maintenance staff including making spot checks on a daily basis ;
• Ensure s proper execution of work order/request system and that items are followed up on when necessary ;
• Ensure s the hotel follows all local codes and regulations ;
• Maintain s logs on movement of stock items and tools and monitor distribution of items ;
• Control s departmental labor and operational expense ;
• Make s effort in reasonable energy saving and launch productive programs ;
• Offer supervision on contractors and suppliers to assure the qualified rectification and items purchasing ;
• Create s , approve s and post s all Engineering staff schedules ;
• Help s to create and adhere to annual budget for the division ;
• Ensure s that all emergency and life safety equipment and systems are inspected, tested and certified as per law and local codes ;
• Must be able to multitask and prioritize departmental functions to meet deadlines ;
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives ;
• Must be able to maintain confidentiality of information ;
• Requires reading of blue print s ;
• Supervise s and train s all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards ;
• Acts appropriately in all dangerous and/or emergency situations (fires, power outages, infiltrations, floods, etc.);
• Ensures that the work order/request system is properly executed and that items are followed up as required;
• Prepares requisitions and work orders and ensures effective liaison with the Procurement Manager;
• Implements preventive maintenance programs, policies and rules to ensure effective service;
• Works harmoniously and professionally with colleagues and supervisors;
• Executes all other related tasks.