Director, Account Management – Insurance & Healthcare at PayPal

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Counsel, Business Impact, Cross-Functional Collaboration, Regulatory Environments, Negotiation, Revenue Retention, Operational Excellence, Account Strategies, Dynamic Pricing Schemes, CRM Tools, Team Leadership, Communication Skills, Analytical Thinking, Risk Management, Client Needs, Commercial Agreements

Industry

Software Development

Description

Develop and influence business strategies for organizational success. Provide strategic counsel to executive leadership. Lead initiatives that drive significant business impact. Collaborate with cross-functional teams to align strategies. Monitor industry trends to inform strategic decisions. Deep understanding of regulatory environments, procurement processes, and enterprise client needs in Healthcare and Insurance space. Lead a high-performing group of first line leader(s) and senior Account Managers and Business Development professionals, setting clear priorities, coaching for excellence, and ensuring consistent execution across complex and regulated environments. Oversee negotiation of complex commercial agreements, ensuring deals drive mutual value while adhering to internal policies and industry pricing standards. Monitor portfolio performance and ensure strong execution on revenue retention, cross-sell, and expansion opportunities, balancing aggressive growth with disciplined risk management. Champion operational excellence, ensuring smooth onboarding, integration, and support across large strategic accounts with rapid scaling needs or unique technical and legal complexities. Build and scale account strategies tailored to vertical-specific dynamics, ensuring teams proactively identify merchant pain points, product opportunities, and partnership white space. Establish portfolio pricing sales and account practices, ensuring merchant health is continuously monitored and loss rates remain below plan through proactive interventions. Lead renewal and churn mitigation strategies for complex and often volatile accounts, ensuring high merchant satisfaction, regulatory alignment, and retention. Foster a culture of collaboration, integrating deeply with cross-functional stakeholders to ensure full transparency and alignment across deal cycles, pricing reviews, and product adoption. 10+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. 10+ years of experience in payments, e-commerce, or fintech, with 5+ years directly leading teams or portfolios within high-risk or highly regulated verticals. Expertise in dynamic pricing schemes, and real-time data platforms, with a strong command of the operational and technical levers required to scale responsibly. Proven track record of closing $100M+ multi-product commercial deals with C-suite stakeholders across complex, enterprise-level engagements. Proven people leader with the ability to scale high-performing group while maintaining velocity, executional excellence, and team cohesion. Exceptional communication and negotiation skills, with a demonstrated ability to influence internal and external stakeholders and secure mutually beneficial outcomes in complex deal structures. Strategic and analytical thinker with a proven ability to identify team growth opportunities, address complex challenges, and drive measurable business results. Proficiency in CRM tools (e.g., Salesforce) to enable team pipeline management, accurate revenue forecasting, and insightful reporting of sales activities.

Responsibilities

Develop and influence business strategies for organizational success while leading initiatives that drive significant business impact. Oversee negotiation of complex commercial agreements and monitor portfolio performance to ensure strong execution on revenue retention and growth opportunities.