• Direct and govern all Administration Services activities across the Authority, including strategic planning, performance management, quality, HSE, knowledge management, and employee services.
• Lead outsourcing, vendor governance, and continuous improvement to deliver efficient, sustainable, and future-ready administrative operations aligned with RTA’s strategic objectives.

Roles and Responsibilities:

• StrategyEstablish and govern strategic planning, KPI, budgeting, and performance-management frameworks for Administration Services activities across the Authority.
• Define long-term administrative strategies covering facilities, logistics, employee services, and cross-functional initiatives to align with RTA’s vision and Dubai Government policies.
• Oversee institutional effectiveness, knowledge-management, and training strategies to strengthen organizational resilience and capability.
• Formulate policies for investment space utilization within Authority facilities, including contract governance and revenue optimization.
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