Your Opportunity:
Alberta Health Services (AHS) Emergency Medical Services (EMS) Dispatch Communications and Deployment is seeking an experienced and dynamic Director to lead and support a dedicated team at the Central Communications Centre located in Edmonton, Alberta. This position reports directly to the Associate Executive Director and is accountable for providing the direction and leadership to maximize performance, manage change, ensure public safety, and meet service standards while supporting the vision, mission, and goals of AHS EMS. The role requires the ability to effectively develop staff, lead inclusively, maintain staff psychological safety, and manage conflict. Your demonstrated excellent communication, leadership, and relationship-building skills help you develop and maintain effective working relationships with stakeholders, key internal and external partners, and committees you collaborate with to meet organizational goals.
Description:

The Director is an expert who provides leadership, consultation, and advice across AHS EMS on projects and initiatives designed to support the EMS teams at all levels. In this unique role, the Director collaborates with a wide variety of people inside and outside EMS, including educators, and operational, clinical, and professional leaders. A crucial part of this role will be to identify desired outcomes, develop determined skills, and implement and monitor work plans. The Director will act as a systems leader and change agent and is responsible for providing leadership and consultation. Key responsibilities will be: Lead operational and strategic planning setting clear objectives and goals for EMS Dispatch Communications and Deployment. Support the development and implementation of projects into actionable operational initiatives and work with our AHS teams, partners, and stakeholders to deploy them. Lead planning and initiative management, delivered through a Project Management Objectives (PMO) methodology. Transform the culture to understand and utilize Change Leadership as a key to operational engagement and project implementation. Promote, develop, and grow change management, leadership knowledge, and skills in our teams. Identify and align processes and approaches to make AHS proactive and transparent when implementing change (local to provincial). Work with multi-disciplinary groups and provide leadership at a provincial and zone level to guide all facets of operational EMS provision. Lead evaluation and research on operational strategies used in the delivery of high-quality patient care.

• Classification: Director
• Union: Exempt
• Unit and Program: Emergency Medical Services Dispatch, Communications, and Deployment
• Primary Location: Central Communications Centre
• Location Details: As Per Location
• Employee Class: Regular Full Time

• Classification: Director
• Union: Exempt
• Unit and Program: Emergency Medical Services Dispatch, Communications, and Deployment
• Primary Location: Central Communications Centre
• Location Details: As Per Location
• Employee Class: Regular Full Tim