Category: Business Consulting, Strategy and Digital Transformation
Main location: Canada, Ontario, Toronto
Alternate Location(s): Any CGI location
Position ID: J0625-1580
Employment Type: Full Time

POSITION DESCRIPTION:

This is an exciting time for CGI, and we want you to be part of it. We are Canada’s largest independent information technology services firm, and after 47 years, we’re still growing! We are looking for your skills, enthusiasm, leadership and dedication to join our national Services to Credit Unions (SCU) team.
The Director, Business Consulting holds overall business responsibility for a team of CGI Partners. This is a management role that combines client delivery, business development, and team leadership responsibilities. This role is on-site, with flexibility to be based in any of CGI’s office locations in Canada.

SKILLS:

• Agile Delivery Management
• Client Management
• Financial Services
• Leadership

YOUR FUTURE DUTIES AND RESPONSIBILITIES:

Engagement / Mission Governance & Oversight

• Ensure the supervision, coordination, and quality of services delivered to clients.
• Apply CGI’s project and delivery frameworks (such as CPMF), including conducting regular and frequent project or operational reviews with CGI Partners and clients.
• Act as Engagement Manager for projects or services within your scope.
• Participate directly in the delivery of client engagements, where required.

Client Relationship & Business Development

• Develop and maintain strong, trust-based relationships with assigned clients.
• Identify opportunities for account growth and work closely with clients to understand their evolving needs.
• Create and manage client development plans and lead business development activities within your portfolio.

Team & Team Member Management

• Assign resources and support recruitment efforts to ensure optimal team structure.
• Guide the career development of team members through regular coaching, mentoring, and performance management.
• Foster the team’s development in line with client demands and market trends, ensuring capabilities stay aligned with evolving industry needs.

Operations Management

• Lead the team to achieve budget targets, meet revenue goals, and maintain profitability.
• Monitor performance and financial indicators to ensure alignment with organizational objectives.
• Take accountability for operational efficiency within your area of responsibility.

REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE:

• 4+ years of experience managing technology consulting teams in a client-facing environment.
• Proven experience managing large multi-million-dollar IT consulting projects
• Strong background in project governance, delivery frameworks, and engagement management.
• Demonstrated success in building and expanding client relationships and driving business growth.
• Excellent leadership skills, with experience developing and mentoring high-performing teams.
• Financial acumen with a track record of achieving revenue and profitability targets.
• Strong communication and interpersonal skills, with the ability to influence at all organizational levels.
• Ability to manage multiple priorities across delivery, business development, and people leadership.
• Degree or diploma in Business or related field is a mandatory requirement.
• PMP or related/IT certifications are a strong asset.