Director - Client and Account Management (MSP/VMS) at Cynet Corp

, , United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationships, P&L Management, Team Leadership, Recruitment, Account Management, Sales Strategy, Coaching, Mentoring, Quality Assurance, Customer Satisfaction, Performance Monitoring, Networking, Compliance, Communication Skills, Organizational Skills, Adaptability

Industry

Hospitals and Health Care

Description

Join an award-winning and talented organization that delivers world-class staffing and workforce solutions. Working within a vibrant and passionate team of recruitment and sales professionals you will bring your energy and enthusiasm to help grow the firm by leading a team responsible for growing local and regional key accounts in the MSP/VMS space. About the Role: The Director Client and Account Management is a strategic P&L position, with the primary goal of leading a team responsible for growing and managing a portfolio of accounts in mostly MSP/VMS and direct client settings. What will you be doing day to day? Lead by example, build strong client relationships and be responsible for managing a healthy P&L Handle a team of Recruiters, Team Leads, Recruitment and Account Managers Formulate strategy on trying new creative ways to achieve team targets Maintain a healthy individual and team book of business and monitor the performance of each team member Coach & Mentor team members on how to engage with clients, get updates and heads up on job orders Review submissions for quality and rate/margin adherence. Maintain a healthy P&L by processing quality submittals and making placements Monitor customer satisfaction regularly through quality metrics and client scorecards Keep track of internal scorecard and recruitment metrics for the recruitment team Travel to client sites and attend networking and industry. Be the overall point of escalation for all current clients and candidate issues Ensure team compliance as per client standards. Work with senior management in new initiatives, and programs to fuel growth Perform other duties and responsibilities as assigned Your Experience: Bachelor’s degree or equivalency in work experience or education Technical and Professional sales, staffing, recruiting, or related experience in MSP/VMS space preferred Experience managing and leading a team of 100 Team members or more Enthusiastic, goal-oriented, organized, dedicated, focused, and driven individual Track record of hard work, sales success, and strong customer service experience Proven, strong phone, written, and verbal communication skills Self-driven and enthusiastic while demonstrating a professional demeanor and possessing strong interpersonal skills Must be organized, detail-oriented, highly responsive and customer focused Adaptability to demanding business environment with changing business priorities and ability to perform outstanding work under compressed time pressures About Cynet Systems: Headquartered in the Washington, D.C. metro area, Cynet Systems is an award-winning and one of the fasted growing workforce solutions companies that help our clients realize their talent potential through custom staffing & recruiting solutions. Since its humble inception in 2010, Cynet has had a presence in all 50 States and over 2000 people strong spread across the US. For more information, please visit our website, www.cynetsystems.com

Responsibilities

The Director of Client and Account Management will lead a team focused on growing and managing a portfolio of accounts in the MSP/VMS space. Responsibilities include building client relationships, managing P&L, and ensuring team compliance with client standards.