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Director, Client Service Executive at BNY

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Focus, Communication Skills, Multitasking, Adaptability, Wholesale Banking Products, Operational Excellence, Six Sigma, Microsoft Office

Industry

Financial Services

Description

Provide Level 2 & 3 support: Escalations, Client Due Diligence, etc. reporting to Global Head, and Liaising w/Service Directors, Segment Heads, key stakeholders, etc. Bachelor's degree or the equivalent combination of experience (Banking/Financial) is required 10+ years of total work experience; diverse experience in Service & Operational Wholesale Banking Industry Self-motivated with proven commitment to client focus and lean thought process Strong communication skills; written, verbal and effective listening skills Ability to be cross-fungible and multitask under pressure Able to adapt to changing environment and business/organizational demands Deep understanding of traditional wholesale banking products, such as: Domestic/International Clearing methods, Receivables/Payables, Wires, ACH, Checks, Lockbox, Faster Payments, etc. Certification in Operational Excellence and/or Six Sigma a plus Proficient in Microsoft Office suite

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Responsibilities

Provide Level 2 & 3 support including escalations and client due diligence. Liaise with service directors, segment heads, and key stakeholders.