JOB SUMMARY:

Responsible for the organization, implementation, and ongoing management of the company’s clinical quality & performance improvement activities. Works in collaboration with the clinical services department and regional leadership to deliver best in class clinical quality and outcomes. This position will work to optimize clinical quality and outcomes via policy development, EMR utilization, & performance improvement activities across all RXH service lines.

EDUCATION AND TECHNICAL SKILLS:

1. Educational: Registered Nurse, BSN, Master’s Degree Preferred
2. Experience in leading clinical quality initiatives
3. Experience using data and analytics to impact clinical and operational performance
4. MS Excel proficiency, ability to work with multiple data inputs and create an analytical strategy for improvement
5. MS Office proficiency, excellent verbal and written communication, and the ability to work well under pressure required.
6. Must have a current, valid, and unencumbered license, certificate or registration or credentialing as required. Must maintain all state and federal compliance requirements for licensure and employment.

ADDITIONAL ELIGIBILITY QUALIFICATIONS/COMPETENCIES:

1. Demonstrated ability to be detail-oriented, self-motivated and organized
2. Ability to prioritize workload
3. Ability to work independently and as part of a multi-functional team
4. Ability to handle high workloads, stressful situation and deadlines
5. Ability to communicate effectively, both written and orally cross-functionally - with colleagues, management and senior management
6. Ability to present formally within area of expertise to a diverse audience
7. Ability to communicate with regulatory agencies
8. Strong communication and presentation skills
9. A polished and professional appearance to represent RXH is required, including a clear, articulate, tactful, professional, and friendly speaking manner.
10. A clear and concise communication style, both orally and in writing.
11. Experience managing projects and collaborating with cross-functional teams.
12. Diversity - Demonstrates knowledge of Equal Employment Opportunity (EEO) policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
13. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values
    Note: The above is intended to describe the general content of and requirements for the performance of this job. It is not construed as an exhaustive statement of duties, responsibilities or requirements and may change at any time.
    The Company is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, disability, or protected veteran status

PRIMARY RESPONSIBILITIES:

1. Responsible for the design, production, and evaluation of the organization’s clinical outcome reporting
2. Oversight of the company’s performance improvement processes
3. Responsible for the daily management, process improvement, and ongoing development of the company’s Electronic Medical Record, WoundDocs.
4. Maintains and optimizes the organization EMR training program for all associates and providers
5. Oversight of the company’s quality recognition award programs
6. Performs other related duties as assigned

ADDITIONAL RESPONSIBILITIES:

1. Establishes specific programs to engender staff participation in the identification and recommendation to improve quality, efficiency and effectiveness of operations and customer service.
2. Partners with divisional and regional leadership to ensure clinical delivery needs are met and interfaces with hospital contacts as necessary
3. Serves as a clinical expert in facilitating training for new initiatives, as necessary.
4. Support the implementation team with new center openings. Which includes onsite and virtual support and follow up
5. Collaborates with Clinical Services & Training department to ensure integrity of clinical competencies across the organization.
6. Administer and uphold all the Company’s values and policies and procedures
7. Continuously work towards the Company’s goal and vision
8. Performs other duties as assigned