Director Cloud Solution Architect at Microsoft

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Management, Customer Success, Organizational Change Management, Technical Adoption, Leadership, Communication, Resource Allocation, Client Relationship Management, Cross-group Collaboration, Financial Management, Architectural Design, Technical Recommendations, Well-Architected Framework, Diversity and Inclusion, Coaching, Talent Management

Industry

Software Development

Description

People Leader: Build and grow healthy teams through talent management, diversity and inclusion, coaching, and career development. Inspire and foster a culture of customer-centricity and consumption, adoption and use through collaboration with peers and extended teams. Develop a team that incorporates a mix of expertise across key workloads and solution areas. Drives visibility at Area/Sub level around Mission Critical support offerings Empower your team to accelerate cloud adoption for SfMC customers, including guidance on architectural design, technical recommendations, blocker escalations and technical resource orchestration. Be the cloud-consumption leader for the SfMC Delivery Time Zone, owning the business and results. Develop long-term customer relationships, grow revenue, establish the necessary planning to drive growth and profitability within your practice, accelerate the adoption of the value-based delivery model, and promote the Customer Success strategy for the SfMC business. Lead your team to “Well-Architected” framework, such as high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability. Participate in business development activities across Asia and MEA as required, working with Cloud Solution Architects and Customer Success Unit stakeholders. Deliver on financial commitments by managing to the budget for your business and delivering on monthly and quarterly financial accountabilities. Bachelor's Degree in Computer Science, Information Technology, or related field (or equivalent experience) 5+ years' experience in people management with proven track record and experience in leading people managers 5+ years of experience driving organizational change management or technical adoption Experience in Customer Success or Support business Ability to generate trust, build alliances, and orchestrate interdisciplinary teams to the benefit of customers Thought leader with executive presence, including the ability to hold CxO and BDM level discussions, exceptional interpersonal, verbal, written, and presentation skills Deep understanding of delivery skills, methodologies, and tools required PROSCI Change Management and ITIL certifications considered a strong plus Strong leadership Operational control (operating and budgeted expense) Resource allocation (headcount and staffing plans) Client relationship management Cross-group collaboration Strong communication skills

Responsibilities

The Director Cloud Solution Architect is responsible for building and growing healthy teams while driving cloud adoption for SfMC customers. This role involves developing long-term customer relationships and leading the team to ensure high levels of performance and customer success.