director, coffeehouse design systems and solutions, international at Starbucks Coffee Company

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Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

0.0

Posted On

25 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Retail Design, F&B Design, Cross-Regional Leadership, Strategic Alignment, Business Acumen, Cost Optimization, Sustainability Knowledge, Communication Skills, Stakeholder Engagement, Design Leadership, Innovation, Collaboration, Mentorship, Training Development, Best Practices Sharing

Industry

Retail

Description

Now Brewing – Talent Seekers! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but also connection. We are a neighborhood gathering place, a part of your daily routine. Get to know us and you will see: we are so much more than what we brew. We call our employees partners because we are all partners in shared success. We are known to develop and support partners who are guided by the passion of providing service to others. We make sure everything we do is through the lens of humanity—from our commitment to the highest-quality coffee in the world, to the way we engage with our customers and communities to do business responsibly. Our Mission: To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit - one person, one cup, and one neighborhood at a time. The Hong Kong Support Center (HKSC) is the regional corporate hub for the 15 markets in the Asia Pacific region - Australia, Brunei, Cambodia, Hong Kong/Macau, India, Indonesia, Korea, Laos, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand and Vietnam. With over 5,800 stores, the region is a key growth driver for the organization. Job Summary & Mission: Lead the team that shapes how Starbucks stores look and feel across international markets. Your work ensures every coffeehouse experience is welcoming, consistent with our brand, and adaptable to local culture. You help Starbucks grow globally by creating practical design solutions that work at scale. Key Responsibilities: Set the Vision • Create and deliver a clear plan for how Starbucks stores should evolve internationally. • Balance global standards with local needs so every store feels authentic and connected to its community. Design Leadership & Brand Stewardship • Work collaboratively to elevate design in support of the Starbucks brand globally. • Serve as a visible design advocate in cross-functional forums, influencing decisions that shape the coffeehouse experience. • Provide strategic design guidance and mentorship to regional design leaders, ensuring alignment with global principles while enabling local relevance. • Keep our design tools, catalogs, and guidelines fresh and useful so teams can create great stores efficiently. • Make sure design decisions protect the brand and manage costs responsibly. Innovation & Growth • Lead efforts to test new store formats and ideas, then scale what works. • Share learnings across regions so good ideas spread quickly across international teams • Partner with global and regional teams to test, learn, and scale new concepts and house learnings as a center of excellence. Integration & Engagement • Build trust and alignment across international stakeholders. • Create cadence for sharing best practices and success stories. • Translate global sustainability goals into actionable regional programs. Capability Building • Develop tools, training, and frameworks to empower design teams globally. • Foster cross-functional collaboration and knowledge sharing. Experience & Skills: • 10+ years in program management with global scope. • Expertise in retail/F&B design and development. • Proven ability to lead cross-regional teams and drive strategic alignment. • Strong business acumen, cost optimization, and sustainability knowledge. • Exceptional communication and stakeholder engagement skills. Our Promise • Our partner promise: Bridge to a better future • Our customer promise: Serve the world's finest coffee with a moment of connection • Our farmer promise: Ensure the future of coffee for all • Our community promise: Contribute positively • Our environmental promise: Give more than we take • Our shareholder promise: Generate long-term returns Let us give you the opportunity to be part of something bigger than yourself. It is time for you #tobeapartner. Apply today! We offer a competitive local compensation package with relocation support. All partners (employees) and applicants will be treated fairly, without regard to gender, race, color, national origin, citizenship, religion, age, physical or mental disability, sexual orientation, marital/family status, gender identity or other factors protected by law. We have zero tolerance for any type of discrimination or harassment based on the foregoing.

Responsibilities

Lead the team that shapes how Starbucks stores look and feel across international markets, ensuring a welcoming and consistent coffeehouse experience. Create practical design solutions that work at scale while balancing global standards with local needs.