Director, Corporate Editorial and Storytelling at CHIME FINANCIAL INC

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

238900.0

Posted On

24 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Corporate Communications, Digital Media, Brand Storytelling, Editorial Strategy, Social Media Strategy, Content Creation, Team Leadership, AI Tools Integration, Data Analysis, SEO, CMS Platforms, Creative Team Management, Influencer Collaboration, Content Analytics, Reputation Management, Engagement Strategies

Industry

Financial Services

Description

About the role Chime is seeking a bold, strategic, and digitally native editorial leader to define and elevate our corporate storytelling. As Director of Corporate Editorial, you’ll shape the next generation of Chime’s corporate content strategy—fusing editorial excellence with social media savvy, AI-powered creativity, and scalable distribution. This role goes beyond making engaging content for corporate stakeholders: you’ll align storytelling with business objectives, reputational goals, and corporate narratives. Your mission is to craft data-informed stories that resonate with key audiences—investors, policymakers, media, industry talent, and employees—while building a hybrid team that blends human creativity with machine intelligence for multi-platform impact. The base salary offered for this role and level of experience will begin at $168,570.00 and up to $238,900.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to (responsibilities) Editorial Strategy & Corporate Narrative Own Chime’s overarching corporate editorial strategy—aligned with business priorities, Corporate Affairs narratives, and reputational goals. Act as a player-coach—shaping strategy while also creating content hands-on Develop and manage a dynamic, strategic editorial calendar for corporate channels (e.g. newsroom, blog, newsletters). Set clear messaging pillars and editorial standards to unify voice across owned, earned, and social media ecosystems. Partner with Communications, Legal, Policy, Marketing, and Exec teams to translate strategy into content. Cross-Platform Storytelling & Social Media Drive channel-specific strategies across LinkedIn, Medium, YouTube Shorts, Instagram, TikTok, and other emerging formats. Oversee day-to-day publishing, engagement, and analytics Develop scalable formats that adapt content across channels—blog-to-video, post-to-op-ed, podcast-to-snackable social. Thought Leadership & Influencer Ecosystem Collaborate with external creators, validators, and partners to amplify stories authentically and strategically. Use AI-based influencer discovery and sentiment tools to optimize voice selection and placement. AI-Augmented Content Development & Team Leadership Lead and grow a cross-functional team of writers, editors, designers, video producers, and AI content specialists. Integrate AI tools (e.g. ChatGPT, Sora, Runway, Synthesia, ElevenLabs) into content creation workflows to accelerate speed and scale. Build human-in-the-loop editorial systems that balance creativity with quality and governance. Measurement, Optimization & Real-Time Feedback Build a self-learning content system: integrate A/B testing, real-time analytics, and reputation feedback loops into editorial decision-making. Partner with the Insights team to convert data into actionable storytelling opportunities. Define KPIs to evaluate reach, engagement, and narrative effectiveness—and iterate accordingly. To thrive in this role, you have (requirements) 10+ years in corporate communications, digital media, or brand storytelling. Proven success leading editorial and social media strategy in fintech, tech, or policy-influenced industries. Exceptional editorial judgment, with a journalistic instinct for clarity, nuance, and strategic timing. Experience building high-performing creative teams and managing agency or contributor networks. Familiarity with CMS platforms, SEO, and content analytics tools (e.g., Sprout, GA, Notion AI, Jasper). Comfort navigating complex environments, including regulated industries and executive stakeholder groups. #LI-MM1 #LI-Hybrid A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** 💰 Competitive salary based on experience** ✨ 401k match** plus great medical, dental, vision, life, and disability benefits 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off** 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress** **Perks also available to Chime Interns. We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

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Responsibilities

The Director of Corporate Editorial will own Chime's corporate editorial strategy and develop a dynamic editorial calendar. This role involves creating content that aligns with business objectives and managing a cross-functional team for multi-platform storytelling.