Description:
Nuvem is seeking an experienced and strategic Director of CRM and Business Systems to lead our Salesforce CRM platform and related business systems across our Sales, Implementation, Customer Success and Support functions. This role is responsible for defining and executing the CRM strategy, managing Salesforce development, and overseeing related customer-facing business systems that support operational excellence and our customer experience. This position plays a critical role in enabling scalable growth, aligning CRM and system capabilities with business goals, and ensuring cross-functional engagement across Sales, Customer Success, Implementation and Support teams. Ideal candidate will be located in Pittsburg, PA or remote.
Key Responsibilities:

PREFERRED EXPERIENCE:

• Experience in healthcare technology, 340B, SaaS, or B2B / B2B2C enterprise services industries.
• Familiarity with tools such as Gainsight, Conga, Tableau, Microsoft Suite or customer success platforms.
• Experience integrating Salesforce with customer-facing portals, AI automation, support tools, or analytics platforms.
• Background in business transformation, change management, or digital strategy initiatives.
  “Nuvem provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, creed, religion, sex, gender, gender identity, gender expression, national origin, ancestry, age, physical or medical disability, medical condition, marital status, sexual orientation, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

Please refer the Job description for details