Director - Customer Engineer (India-Based) at Applied Materials

Bengaluru, karnataka, Singapore -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

0.0

Posted On

31 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Leadership, Problem Solving, Customer Relationship Management, Operational Management, Communication, Safety Practices, Quality Improvement, Industrial Engineering, Semiconductor Domain, Preventive Maintenance, Corrective Maintenance, Biotechnology Manufacturing, Pharmaceutical Manufacturing, Team Development, Financial Management, Talent Upskilling

Industry

Semiconductor Manufacturing

Description

Building the Organization: Responsible for creating the Field Service Organization, which includes hiring, onboarding, and upskilling talent to meet business requirements. Leadership: Provides direction, coaching, and development for team members. Problem Solving: Identifies and resolves technical, operational, and organizational issues. Customer Relationship Management: Maintains and develops relationships with customers. Operational Management: Manages financial, manpower, and operational requirements. Communication: Effectively communicates business progress, goals, and updates. Safety Practices: Ensures appropriate safety practices among team members. Quality Improvement: Promotes processes to reduce cycle time and drive continuous improvement. Candidates must be open to relocating to Singapore or Taiwan for an initial assignment of 6 to 9 months upon joining. After completing the first 12 months, they will be expected to transition to a permanent role based in Ahmedabad, Gujarat, India. Sound Industrial Engineering practices related to the Semiconductor Domain (e.g., preventive and corrective maintenance). Comprehensive understanding of the semiconductor industry, wafer FAB equipment, and chip manufacturing processes. In the absence of semiconductor domain experience, an equivalent background in biotechnology manufacturing or pharmaceutical manufacturing is preferred. Bachelors/Masters in Engineering or Equivalent. Preferably in Mechanical, Electrical, Mechatronics, Industrial, Chemical and Metallurgy. Additional Certifications complementing the Semiconductor, Pharma or Biotechnology domain will be a value add.

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Responsibilities

The Director - Customer Engineer is responsible for creating the Field Service Organization, including hiring and upskilling talent. They will also manage customer relationships and operational requirements while promoting safety and quality improvement practices.