Director, Customer Journey & Engagement at Lenovo
Morrisville, North Carolina, USA -
Full Time


Start Date

Immediate

Expiry Date

02 Oct, 25

Salary

190000.0

Posted On

12 Aug, 25

Experience

15 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Storytelling, Partner Engagement, Product Leadership, Lenovo, Cross Functional Initiatives, Digital Transformation

Industry

Marketing/Advertising/Sales

Description

GENERAL INFORMATION

Req #
WD00085396
Career area:
Marketing
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Tuesday, August 12, 2025
Working time:
Full-time

Additional Locations:

  • United States of America - North Carolina - Morrisville

DESCRIPTION AND REQUIREMENTS

We’re looking for a bold, strategic leader to continue driving Lenovo’s transformation in marketing, sales, and partner engagement through AI-powered platforms and world-class digital experiences. This role sits at the intersection of innovation, execution, and enterprise-wide change, leading high-impact initiatives that define how Lenovo goes to market and connects with customers globally.

BASIC QUALIFICATIONS

  • 15+ years in digital transformation, marketing tech, enterprise product leadership, or AI solutions

PREFERRED QUALIFICATIONS

  • Prior success delivering cross-functional initiatives that blend tech, data, and storytelling
  • Experience with LLMs, orchestration frameworks, and generative AI tools is a plus
Responsibilities

KEY RESPONSIBILITIES

  • Own and scale Lenovo’s AI transformation strategy across marketing, sales enablement, and partner engagement, focusing on enterprise-grade platforms
  • Lead cross-functional teams to deliver AI-powered experiences that unify data, orchestrate content, and drive measurable business outcomes
  • Partner closely with global marketing, sales, IT, product, legal, and exec leadership to align around customer journey improvements and enterprise adoption
  • Drive platform innovation with strong product thinking, moving ideas from concept through launch with speed, clarity, and customer focus
  • Guide responsible AI usage across all go-to-market initiatives, embedding governance and change management best practices
  • Represent the function in executive forums and influence enterprise-wide decision-making

WHY THIS ROLE MATTERS

Lenovo is at the forefront of global enterprise AI transformation. This role will shape the future of how we create, deliver, and scale experiences across marketing, sales, and beyond. It’s a high-visibility, high-impact leadership opportunity to build what’s next.
The base salary budgeted range for this position is $150k - 190K. Individuals may also be considered for bonus and/or commission.
Lenovo’s various benefits can be found on www.lenovobenefits.com.
In compliance with Colorado’s EPEWA, the expected application deadline for this position is October 2, 2025. This applies to both external and internal candidates.

LI-FL1

LI-Remote

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:

  • United States of America - North Carolina - Morrisville
  • United States of America
  • United States of America - North Carolina
  • United States of America - North Carolina - Morrisville
Loading...