Director, Customer Platform Engineering at Advanced Micro Devices, Inc

Santa Clara, California, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

0.0

Posted On

11 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Platform Engineering, AI Infrastructure, BIOS/Firmware Technologies, System Integration, Security Engineering, Datacenter Platforms, Cloud Computing, HPC, Organizational Leadership, Customer Relationship Management, Performance Optimization, Technical Strategy, Cross-functional Collaboration, Executive Presentation, Operational Excellence, Technical Enablement

Industry

Semiconductor Manufacturing

Description

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: At AMD, we push the boundaries of innovation to solve the world's most important challenges. As the Director of Customer Platform Engineering within the Compute & Enterprise AI Solutions (CEAIS) Customer Engineering organization, you will lead a horizontal engineering organization responsible for enabling successful deployment, adoption, optimization, and lifecycle support of AMD compute and AI solutions across Enterprise, Enterprise AI, Cloud, Sovereign AI, and HPC customers. This highly visible leadership role oversees Platform Application Engineering (PAE), BIOS Application Engineering (BAE), Security Engineering, and Technical Collateral & Enablement teams. Working closely with customers and AMD engineering organizations, you will drive customer deployment success, accelerate adoption of AMD technologies, and ensure customer requirements and deployment experiences influence future products, platforms, and solutions. THE PERSON: The ideal candidate is a strong technical and organizational leader with deep experience in datacenter platforms, AI infrastructure, BIOS and firmware technologies, system integration, security, and large-scale compute environments. You have a proven track record of building and leading high-performing engineering organizations while successfully supporting strategic customers and complex technical engagements. You are equally comfortable engaging with customer executives, architects, and engineering teams while partnering with AMD Product Management, Engineering, Architecture, Sales, and Customer Engineering leaders. You possess a customer-first mindset, strong technical credibility, and the ability to drive alignment, execution, and customer success across multiple teams and disciplines. KEY RESPONSIBILITIES: Lead and scale a horizontal Customer Platform Engineering organization spanning Platform Application Engineering (PAE), BIOS Application Engineering (BAE), Security Engineering, and Technical Collateral & Enablement teams. Drive customer deployment success, platform adoption, platform readiness, and operational enablement for AMD compute and AI solutions across Enterprise, Enterprise AI, Cloud, Sovereign AI, and HPC customer segments. Serve as a trusted technical advisor and executive escalation point for AMD's strategic customers, building strong relationships with customer executives, architects, platform engineering teams, and operational leaders. Provide technical leadership for customer deployments and drive resolution of complex platform architecture, BIOS/firmware, software, performance, security, networking, storage, and system integration challenges. Partner closely with Customer Engineering leaders, Product Management, Engineering, Architecture, Sales, and FAE organizations to align customer requirements with AMD technologies and deployment strategies. Act as the voice of the customer within AMD, ensuring customer requirements, deployment experiences, and operational insights influence future product, platform, software, and firmware roadmaps. Drive the development of deployment best practices, reference architectures, technical collateral, and enablement content that accelerate customer adoption and time-to-value. Mentor and develop managers and senior engineers, building organizational capability and a high-performance, customer-focused culture. Drive operational excellence through structured rhythms, metrics, and continuous improvement focused on customer success and deployment outcomes. Evangelize AMD compute and AI platform capabilities with customers and ecosystem partners, helping drive successful deployment and adoption of AMD solutions. PREFERRED EXPERIENCE: Several years of experience in platform engineering, systems engineering, customer engineering, datacenter infrastructure, AI infrastructure, cloud computing, HPC, or related technical disciplines. Several years of leadership experience managing managers and leading global engineering organizations. Deep understanding of datacenter systems, AI infrastructure, cloud architectures, enterprise platforms, platform architecture, BIOS/firmware technologies, and large-scale compute environments. Experience supporting platform bring-up, deployment readiness, firmware adoption, workload optimization, and large-scale customer deployments. Strong knowledge of system integration, performance optimization, networking, storage, security, and infrastructure operations. Proven ability to build and lead customer-facing technical organizations and develop strong relationships with strategic customers and partners. Demonstrated success influencing cross-functional teams and driving customer adoption of complex compute, AI, cloud, or enterprise infrastructure solutions. Strong communication and executive presentation skills with the ability to engage effectively with both technical and business stakeholders. ACADEMIC CREDENTIALS: Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical field. LOCATION: Santa Clara, CA or Austin, TX This role is not eligible for visa sponsorship. #LI-AG1 #LI-HYBRID Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here. This posting is for an existing vacancy.

Responsibilities

Lead a horizontal engineering organization to enable the deployment, adoption, and optimization of AMD compute and AI solutions for enterprise and cloud customers. Act as a technical advisor and the voice of the customer to influence future product and firmware roadmaps.