Director, Digital Banking Strategy & Growth at Constantinople

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

0.0

Posted On

13 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Strategy, Market Intelligence, Revenue Generation, Adoption & Engagement, Performance Monitoring, Data Analytics, Digital Marketing, User Experience Design, Agile Development, Financial Services, Banking, Fintech, Growth Hacking, Customer Insights, Innovation, Emerging Technologies

Industry

Software Development

Description

Constantinople is the first of its kind: an all-in-one software and operational platform for banks. We provide our banking clients with a cloud-native infrastructure to host and manage their customers. We offer a comprehensive suite of banking products, together with all operational services needed to run a bank efficiently. Constantinople’s state-of-the-art platform eliminates the need for expensive infrastructure, and replaces manual operational and compliance processes with automation at scale. By removing the operational complexity of banking, Constantinople enables its clients to focus on its customers and the business of banking. The Role The Director of Digital Banking Strategy & Growth is a senior leadership role responsible for defining, championing, and executing the firm’s comprehensive digital banking roadmap. This leader will drive market share expansion, increase digital adoption, and own the key performance indicators (KPIs) related to customer acquisition, engagement, and revenue generation across all digital channels (web, mobile app, API services). The ideal candidate is a visionary strategist with a proven track record of translating complex market dynamics into actionable, customer-centric digital products and services. \n What you'll do Digital Strategy Ownership: Define and maintain the digital banking strategy and growth objectives, ensuring alignment with the bank's overall strategic priorities, including profitability, cost-to-serve reduction, and market leadership. Market Intelligence: Conduct continuous competitive analysis and research on emerging financial technology trends, regulatory changes, and consumer behaviours to identify new growth opportunities and preempt disruption. Future-Proofing: Lead innovation sprints and exploration of emerging technologies (e.g., AI/ML applications, Open Banking, embedded finance) for integration into the core product ecosystem. Revenue Generation: Own the digital P&L, driving strategies to maximize non-interest income and increase the cross-sell and upsell of core banking products through digital channels. Adoption & Engagement: Develop and execute growth-hacking and adoption strategies (A/B testing, personalization, optimized user journeys) to significantly boost daily/monthly active users (DAU/MAU) and digital transaction volumes. Performance Monitoring: Define, monitor, and report on key digital metrics, including Customer Lifetime Value (CLV), Cost of Customer Acquisition (CAC), Digital Service Utilization Rate, and Net Promoter Score (NPS). Who you are Bachelor’s degree in Business Administration, Finance, Marketing, Computer Science, or a related field. Experience in the Financial Services, Banking, or Fintech industries. 5 years in a senior strategy, growth, or product leadership role focused on digital channels. Proven ability to build and own a business case, manage a budget, and demonstrate a measurable return on investment (ROI) from digital initiatives. Deep expertise in leveraging data analytics tools (e.g., Google Analytics, Adobe Analytics, Tableau) to derive actionable customer insights. Expert-level knowledge of modern digital marketing, user experience (UX) design principles, and Agile development methodologies. \n Application process: If this sounds like the kind of opportunity you've been looking for, select the 'Apply Now' button below to submit your cover letter and resume. Use your cover letter to introduce us to you; we want to know who you are, what you've worked on and why you think you'd be a great addition to the Constantinople team. Inclusion To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Responsibilities

The Director of Digital Banking Strategy & Growth is responsible for defining and executing the digital banking roadmap, driving market share expansion, and increasing digital adoption. This role includes ownership of key performance indicators related to customer acquisition, engagement, and revenue generation across digital channels.