OPPORTUNITY:

We are looking for a Director, Digital Product Deployment and Operations for a full-time permanent placement hybrid role in Yonkers, NY.
Onsite work required as needed in New York

OVERVIEW:

Seeking an entrepreneurial and analytical leader to create and lead a team that supports the overall Digital function across strategy, finance, talent, business operations, and value measurement of Digital activities to the organization. This leader should have proven experience in driving transformational change and leading high-performing teams. The ideal candidate is self-motivated team, collaborative, and proactive with ability to quickly define direction and drive results. This role will work closely with other Digital teams, technology teams, and teams across the business, such as finance, talent, and supply chain.

REQUIREMENTS:

• Ten (10) plus years of demonstrated experience in Operations, Technology and/or Data/Analytics with demonstrated familiarity with digital products, data, and data visualization; minimum of five (5) years in a leadership role.
• Bachelor’s degree in technical or business field.
• Master’s degree preferred.
• Experience in a healthcare setting is required.
• Practical experience with financial management, data and BI tools.
• Ability to translate business needs into technology and operational solutions, rigorous business cases, and defined outcome measures.
• Proven ability to define measurement methods and visualizations.
• Proven financial acumen and effective P&L management.
• Extensive experience working in a matrixed organization.
• Entrepreneurial experience, building teams from their inception.
• Demonstrated comfort with ambiguity and being a proactive self-starter.
• Strong analytical, strategic thinking, and communication skills.
• High empathy and stakeholder management.
• Demonstrated success building and high-performing team with a variety of skill sets.
• Ability to develop strategic relationships with and manage vendors.
• Familiarity with product lifecycle, product deployment, and Agile methodologies.
• Experience working with healthcare data preferred.
• Advanced comfort with Microsoft tools (e.g., Excel, Word, PPT, Project), PowerBI, Jira, Confluence, Visio.
• Client requires employees to be vaccinated including for flu and COVID-19.

Strategy

• Collaborate with technology, operational, and clinical leaders to develop Digital roadmap and tactical operational plan for delivery.
• Define OKRs and specific programmatic metrics to measure and demonstrate value of overall Digital efforts.
• Lead business case development for digital transformation initiatives in collaboration with multiple stakeholders, including finance.

Operations

• Support establishing effective processes for internal Digital program management.
• Create, maintain, and refine standard processes for underlying Digital operations.
• Establish operating model with and act as primary contact across enterprise enabling functions to ensure progress and timely delivery of digital initiatives.
• Collaborate with finance to own and manage Digital team finances and vendors.
• Establish, refine, and measure effective Digital vendor management processes.
• Manage Digital team capacity relative to priorities and constraints.
• Measurement and value realization.
• Establish and maintain standard methods for measuring Digital initiatives.
• Measure and convey the value of Digital investments to multiple audiences.
• Establish consistent ongoing measurement and feedback mechanisms to assess outcomes and identify new opportunities

Leadership

• Build and manage high-performing teams.
• Guide, coach and consistently develop team members through feedback and mentorship.
• Promote a culture of transparency, agility, and continuous improvement.