Director Digital Specialist at Microsoft

Redmond, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

115.29

Posted On

08 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Engagement, Sales Leadership, Coaching, Customer Satisfaction, Stakeholder Engagement, Sales Excellence, Technical Skilling, Business Growth, AI Solutions, Cloud Services, Team Management, Performance Planning, Data Reporting, Collaboration, Change Management, Mentoring

Industry

Software Development

Description

Overview Digital Enterprise Sales (DES), as part of Microsoft’s WW Enterprise Sales organization, empowers our customers through the unique value of the Microsoft Cloud by building a globally led, digital-first scale organization aligned with partners. As part of our local subsidiaries or Digital Sales centers around the world, you will engage a dedicated set of enterprise customers to identify and achieve their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work collaboratively across teams while living our WW Enterprise Sales and Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Customer Obsession. If you have a passion for driving digital first solutions and delivering customer satisfaction, we invite you to learn more about Digital Enterprise Sales team and the value we bring to our customers, partners, and one another, every day. As part of our transformation, one of our key areas of focus is the modernization of our sales motions. The Global Enterprise Sales organization with a charter to achieve Microsoft and Customer business outcomes with a focus on AI, Copilot and Security. We are looking for a AI Workforce Digital Specialist Manager to lead a team of highly talented and skilled Digital Specialists to drive the day-to-day execution of Microsoft's strategic business priorities. You will lead a team to drive business growth across Modern Work solutions, leveraging generative AI narratives, to sell the best-in-class cloud services and platforms to our enterprise customers, building the momentum for digital transformation for our customers, partners, and Microsoft. The Digital Specialist Manager is a great sales coach and leader, is savvy in sales leadership practices, and contributes with vision and flawless execution of solution sales. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Model, Coach, Care: Deliver success through empowerment and accountability by modeling, coaching, and caring. Effectively lead your team through change, keeping them motivated and focused as customer needs and market conditions evolve in a digitally enabled environment. Customer Engagement: You will identify trends, assess risk, and create performance plans in weekly deals and pipeline reviews with senior leadership. You will ensure that team meets and exceeds monthly, quarterly, and annual team targets by generating sales pipeline; and for your sellers who have responsibilities to manage pipeline end-to-end, ensure they accelerate and drive active opportunities to close. Stakeholder Engagement: Coach your team to collaborate and leverage internal and external stakeholders to develop customer and partner relationships that build, expand and effectively progress opportunities and pipeline through the sales cycle within assigned territory. Facilitate and lead internal communication with the account team and senior-level leadership to get support for your team and eliminate barriers to success. Sales Excellence: You will provide reports in a timely manner on sales targets & key metrics and contribute to correction-of-error plans as needed. You will play a pivotal role, lead-by-example, in driving adoption of new tools and processes, and data/operation rigor to provide accurate on-time reporting of business insights to reach strategic goals. You will coach your team on executing digital sales excellence through use of tools such as Sales Accelerator, LinkedIn Sales Navigator to better identify, connect, and engage with customers and key decision makers and promote professional brand. Technical Skilling and Development: You will mentor the sales team to drive sales conversations through call coaching of their customer sales calls, co-selling with partners, and demo execution. Qualifications Required Qualifications: Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 7+ years of technology-related sales or account management experience OR 9+ years of technology-related sales or account management experience. Preferred Qualifications: Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 8+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 10+ years of technology-related sales or account management experience OR 11+ years of technology-related sales or account management experience. 6+ years of solution or services sales experience. 3+ years of people management experience. Digital Solution Area Specialists M5 - The typical base pay range for this role across the U.S. is USD $62.16 - $105.96 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $80.67 - $115.29 per hour. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities

Lead a team of Digital Specialists to drive execution of Microsoft's strategic business priorities and achieve business growth across Modern Work solutions. Engage with enterprise customers to identify their business objectives and deliver best-in-class digital engagement.