Director DTC Logistics at MATTEL PTY LIMITED

El Segundo, California, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics, E-commerce, Operations Management, Fulfillment, Cross-Functional Collaboration, Technology Implementation, Supply Chain, Strategic Planning, Data Integration, Process Improvement, Consumer Experience, KPI Management, Financial Acumen, 3PL Management, Digital Technology, Innovation

Industry

Manufacturing

Description

Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. Job Description The Opportunity: Join Mattel’s dynamic Global Logistics team as we expand our Direct-to-Consumer (DTC) capabilities to support a rapidly growing $1B business. This high-impact role is a key leader within the DTC Logistics organization, working across iconic brands such as Mattel Creations, American Girl, and our global DTC channels. Reporting to the VP of NA Logistics, the Director of DTC Global Logistics will shape and execute the global logistics strategy, drive innovation in fulfillment and technology, and lead cross-functional initiatives to optimize operations and enhance the consumer experience. This is a strategic, matrixed role with significant enterprise visibility and influence, ideal for a forward-thinking logistics leader passionate about transforming the future of e-commerce fulfillment. What Your Impact Will Be: Key Responsibilities: DTC Logistics fulfillment cost improvement through new technology implementation, operational and fulfillment capabilities, and efficiency improvements. Collaborate cross functionally including DTC - Commercial, Marketing, Finance, IT, Consumer Care, Planning, Product Development, Procurement, Compliance, DTC DC Operations & Transportation. Manage DTC technology implementations and DTC Logistics capital spend enabling future growth to $1 billion Direct-to-Consumer business. Lead the integration of AG into the Mattel Logistics network, impacting $300 million in sales. Responsible for implementing DTC Logistics network footprint strategy i.e. current network redesign change management. Essential Duties and Responsibilities: Program Manager for all global DTC Logistics initiatives. Represent Logistics function on the DTC leadership team. Develop strategic planning for supply chain & Logistics capability enhancement. Manage DTC Logistics KPIs and targets. Partner with Global Supply Chain and Global Technology Organization to develop technology-driven fulfillment strategy. Build the US DTC physical Logistics network for competitive advantage. Partner with IT, Procurement, and service providers for fulfillment data and systems integration. Develop consumer feedback processes and collaborates with Consumer Care. Execute and influence DTC returns policy. Lead DTC capabilities to define, influence and deliver service level targets for competitive advantage. Create and communicate Logistics and GSC performance scorecards for each DTC channel. Scan the industry for DTC innovation and fulfillment best practices. Lead DTC Logistics process improvement initiatives to improve service levels and reduce costs. Qualifications What We’re Looking For: 5+ years of experience supporting an online DTC (direct to consumer) business in a commercially focused operations management & fulfillment role with a brand, retailer or logistics company (e.g., FedEx, UPS, XPO, etc.). Master’s degree preferred in operations, Supply Chain, Business, Marketing, or another related field. Strong ownership mindset, cross-functional collaboration skills and a drive to deliver results. Strong knowledge of digital technology landscape and tools. Strong analysis, planning & financial acumen. Passion for the constant evolution of e-commerce and how consumers are finding new ways to engage with brands. Highly enthusiastic and hands-on business approach. Strong interpersonal, writing, and presentation skills. DTC IT O-I (order to invoice) systems experience preferred. Experiencing leveraging/managing 3PL providers preferred. Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves. *The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential. Additional Information Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here! How We Work: We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors: We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower. We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking. We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. Who We Are: Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential. Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more. Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers. Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law. Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. Videos to watch: The Culture at Mattel Corporate Philanthropy

Responsibilities

The Director of DTC Global Logistics will shape and execute the global logistics strategy, drive innovation in fulfillment and technology, and lead cross-functional initiatives to optimize operations and enhance the consumer experience. This role involves managing DTC technology implementations and leading the integration of American Girl into the Mattel Logistics network.