Job Description:
Vertex Inc. is seeking an exceptional and experienced E-Invoicing Business Operations & Enablement Director to play a pivotal role in the successful execution of our global e-invoicing strategy. This high-impact role will serve as the right hand to the Principal of Global E-Invoicing Solutions, driving operational excellence, cross-functional coordination, partner enablement, and strategic execution of initiatives. The ideal candidate brings deep e-invoicing and global tax technology expertise, a proven track record in business operations leadership, exceptional communication and program management skills.

Key responsibilities:

• Support daily operations of the E-Invoicing Line of Business (LOB), ensuring alignment across tax research, sales, product, marketing, professional services and general overview of cross functional activities.
• Act as a bridge between strategic planning and execution across cross-functional teams.
• Monitor special initiatives including market expansion programs, pricing strategy pilots, and alliance partner solution readiness.
• Support executive presentations, board materials, and investor-facing updates on the E-Invoicing LOB.
• Supports the launch of the global enablement framework to onboard internal teams, alliance partners, and implementation resources.
• Champions internal education and awareness of e-invoicing regulatory trends, platform differentiators, and strategic positioning.

Qualifications:

• 7–10+ years of experience in tax technology, e-invoicing compliance, and digital transformation programs.
• Proven experience operationalizing or enabling global e-invoicing and tax technology programs.
• Deep knowledge of e-invoicing mandates, platforms, and regulatory environments across Europe, LATAM, and Asia.
• Demonstrated success in cross-functional program or business operations leadership.
• Strong familiarity with ERP systems (SAP, Oracle, Workday) and their integration into tax/e-invoicing workflows.
• Excellent communication skills, capable of influencing senior stakeholders and driving clarity across global teams.
• Analytical mindset with the ability to track KPIs progress, and course correct as needed.

Self-starter with a passion for solving complex operational challenges and driving business scale
Pay Transparency Statement:
Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression.
In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants.
Learn more about
Life at Vertex

and connect with your recruiter for more details regarding Vertex’s compensation and benefit programs.

• In no case will your pay fall below applicable local minimum wage requirements.

• Support daily operations of the E-Invoicing Line of Business (LOB), ensuring alignment across tax research, sales, product, marketing, professional services and general overview of cross functional activities.
• Act as a bridge between strategic planning and execution across cross-functional teams.
• Monitor special initiatives including market expansion programs, pricing strategy pilots, and alliance partner solution readiness.
• Support executive presentations, board materials, and investor-facing updates on the E-Invoicing LOB.
• Supports the launch of the global enablement framework to onboard internal teams, alliance partners, and implementation resources.
• Champions internal education and awareness of e-invoicing regulatory trends, platform differentiators, and strategic positioning