ARE YOU READY TO TAKE THE NEXT STEP IN YOUR CAREER? JOIN US FOR AN EXCITING OPPORTUNITY AT ALBERTSONS COMPANIES, WHERE INNOVATION AND CUSTOMER SERVICE GO HAND-IN-HAND!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

WE ALSO PROVIDE A VARIETY OF BENEFITS INCLUDING:

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve
  Our Values – Click below to view video: ACI Values
  The salary range is $118,000 to $165,000 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.
  A copy of the full job description can be made available to you.
  

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bringyourflavor

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

BRING YOUR FLAVOR

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

WHAT YOU WILL BE DOING

Albertsons Companies is seeking a dynamic and visionary Director of eCommerce Fulfillment Initiatives to help shape the future of grocery eCommerce. With over 34 million weekly customers, we are committed to delivering an easy, exciting, and personalized digital shopping experience. This role is a unique opportunity to drive innovation and make a significant impact on customer satisfaction and business growth.

ABOUT THE ROLE

As the Director of eCommerce Fulfillment Initiatives, you will play a critical leadership role in defining and optimizing our delivery network and fulfillment strategies. You will:

• Architect scalable, customer-centric delivery solutions.
• Collaborate with product teams to shape the roadmap and introduce differentiated features that drive growth and customer value.
• Champion the customer journey by conducting competitive analysis and journey mapping to identify opportunities for innovation.
• Manage key performance metrics including shipping methods, delivery speed, pricing, P&L impact, and on-time fulfillment.
• Design and implement sustainable processes that enable best-in-class performance across local markets.

WHY THIS ROLE MATTERS

The grocery industry is still in the early stages of its eCommerce evolution. This role offers a rare opportunity to shape the future of online grocery shopping and position Albertsons as a leader in eCommerce. If you’re ready to take on a high-impact challenge and help redefine how customers shop for groceries online, we’d love to hear from you.
The position will be based out of Boise ID or Pleasanton CA. Approximately 25% travel will be required to interact with division teams.

MAIN RESPONSIBILITIES:

• Lead Strategic Growth Initiatives: Spearhead eCommerce expansion efforts, including digitizing fresh departments, integrating new first-party (1P) and third-party (3P) storefronts into Albertsons’ digital ecosystem, and scaling partner pick operations.
• Drive Cross-Functional Productivity: Oversee national and divisional eCommerce productivity initiatives, focusing on improving picking efficiency, minimizing customer refunds, and streamlining payment and reconciliation processes.
• Enhance Associate Safety: Implement new processes and technology solutions to reduce in-store and delivery-related injuries. Supervise safety team resources to centralize and promote safety process improvement across all divisions in partnership with division safety teams.
• Optimize Operational Workflows: Leverage automation and AI to reduce administrative burden and increase field engagement for divisional operations teams, focusing on using data tools to enhance the effectiveness of Operations Managers.
• Improve Inventory and Shelf Health: Collaborate with backstage departments and product teams to develop and deploy solutions that reduce out-of-stock occurrences in eCommerce orders and improve overall shelf health.
• Communicate Strategic Vision: Develop and deliver high-impact eCommerce communication tools that clearly articulate strategic plans, initiative roadmaps, and progress updates. Simplify complex challenges into actionable recommendations for the broader eCommerce organization.
• Influence Cross-Functional Stakeholders: Build strong relationships and drive results across diverse teams and stakeholders through effective communication and strategic influence.
• Explore Growth and Efficiency Opportunities: Own and develop a roadmap of experiments and special projects aimed at uncovering new growth opportunities and controlling expenses.