Director EMEA Field & Customer Marketing (Paris) at LumApps

Paris, Ile-de-France, France -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

B2B Marketing, Field Marketing, Customer Marketing, Partner Marketing, Revenue Generation, Account-Based Marketing, Data-Driven Mindset, Team Leadership, Collaboration, Campaign Execution, Pipeline Forecasting, Budget Management, Communication, Mentoring, Strategic Planning, Customer Advocacy

Industry

Software Development

Description

LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees. Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program. ✨ In 2025, LumApps strengthened its leadership position by partnering with Beekeeper, a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline. Our mission: To make people feel that they belong and have a purpose. To create an environment where all employees are engaged and work together towards the same goal. Over 700 leading companies trust our solution to: 🎯 Improve the productivity of their teams with our AI-powered Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites, 🎯 Transform employees into real ambassadors of their company, 🎯 Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips, 🎯 Help companies reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences. With a team of over 600 Lumies spread across 11 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo, Zurich, Krakow), we support large enterprises all around the world. Over the past year, we have been driving an ambitious phase in our journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation. If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving": apply now! *Team* We’re seeking a strategic and operationally strong Director EMEA Field & Customer Marketing to lead regional marketing across EMEA. This role is critical to our next stage of growth and will directly contribute to pipeline, revenue, and customer expansion. You’ll oversee a team of field, and customer marketers and matrixed organization of partner marketing, and work closely with Sales, Partner, Product, and Growth Marketing teams to help bring integrated campaigns to life. You’ll also take ownership of further developing our customer marketing programs to support increasing NRR, laying the groundwork for a scalable programs. This is a senior leadership role reporting directly to the CMO and part of the broader Marketing leadership team. *Missions* Field & Regional Marketing Build and lead the EMEA field marketing strategy aligned with sales goals and territory needs. Develop and execute regional campaigns including in-person and virtual events, executive programs, and account-based initiatives, in close collaboration with the Growth Marketing team. Align tightly with EMEA sales leadership to prioritize target accounts, territories, and pipeline acceleration strategies. Customer Marketing Drive customer advocacy and expansion through targeted programs, testimonials, case studies, and references. Partner with Customer Success and Product Marketing to support onboarding, retention, and upsell initiatives. Partner Marketing Work closely with partner marketing to define and execute the strategy for EMEA, in collaboration with the Strategic Partner team. Create joint campaigns and programs with key partners (e.g., cloud providers, resellers, SI/channel). Team Leadership & Enablement Manage, mentor, and grow a high-performing team. Partner with Brand, Content, and Growth Marketing leaders. Bring strong planning, pipeline forecasting, and budget discipline to ensure team efficiency and ROI. What Success Looks Like Direct impact on pipeline creation and acceleration across strategic accounts and territories. Strong alignment with sales and partner teams with joint planning and execution. Growth in customer advocacy and contribution to expansion revenue and increased NRR. Strong collaboration with marketing leadership to drive cohesive campaign execution and contribute to shared pipeline goals. A trusted, visible leader within the Marketing and Go-to-Market leadership team. *Skills* 10+ years in B2B marketing with 5+ years leading field, customer, and/or partner marketing teams. Proven success partnering with regional sales leaders and building programs that drive revenue. Experience in high-growth B2B SaaS, ideally with a mix of enterprise and mid-market go-to-markets. Deep understanding of account-based marketing, executive engagement, and multi-channel field programs. Comfortable working in a matrixed environment with global campaign, content, and partner marketing teams. Data-driven mindset with experience managing regional budgets and performance metrics. Excellent communicator and team leader who can inspire and develop talent. 💡 Why You’ll Love Working at LumApps We’re proud to offer a work environment where people feel supported, valued, and empowered. Here’s a peek at what we offer: 🏡 Hybrid work model – 2 days at the office, 3 days remote 🕒 RTT days – ~10 extra days off per year 💳 Meal vouchers (SWILE) + free snacks & coffee 🧘‍♀️ Yoga classes - Take a mindful break in our Paris office 👶 Supportive parental leave and family moments — yes, even a Christmas party for your kids ! 🛡️ Health insurance (ALAN) – 60% covered + full life & disability cover 🎉 Afterworks, team celebrations & seasonal parties 💻 Equipment of your choice 🗣️ French & English lessons, professional development & access to Leeto CSE We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences.

Responsibilities

The Director EMEA Field & Customer Marketing will lead regional marketing across EMEA, overseeing a team of marketers and collaborating with various teams to execute integrated campaigns. This role is crucial for driving pipeline, revenue, and customer expansion.