The Role
Job Purpose Responsible for ensuring operational excellence, safety, and sustainability across all Aldar retail / malls assets. Develop all strategies and activities that ensure the malls delivers and meets oversees Security, Cleaning Services, Waste Management, and Landscaping for all assigned properties, driving standardization, cost efficiency, and compliance. The Director will lead a regional team, manage vendor partnerships at scale, and implement innovative solutions to enhance performance across the portfolio. Roles, Responsibilities, Duties Environmental Services • Lead aggregation, scoping, and standardization of Environmental Services needs across all assets, ensuring alignment with organizational goals. • Develop and implement Environmental Services strategies, including best practices for cleaning, waste management, landscaping, and Security. • Monitor annual Environmental Services budgets, ensuring adherence to financial targets and SLA/KPI-driven performance. • Maintain a Facility Asset Register and review service delivery systems for continuous improvement. Security • Implement a site-wide security and access management plan, including CCTV monitoring, control room protocols, and key management. • Oversee traffic management staff, taxi/bus marshals, and service yard logistics to ensure efficient operations. • Conduct fire/safety drills, fire equipment testing and tenant orientation sessions on life safety protocols. Cleaning Services • Oversee the implementation of the comprehensive, integrated Cleaning Services Programs across the retail asset to cleanliness standards in all public areas (restrooms, food courts, parking) through rigorous quality control measures. • Maintain effective, responsive relations with all Regulatory Authorities and Emergency Response services, including the onsite training exercises. • Align protocols with UAE health regulations Waste management • Ensure implementation of the sustainability strategies, processes, policies and procedures across the retail assets. • Ensure regular monitoring of internal and external facilities of the retail assets are to maintain/ensure compliance with applicable environmental/ sustainability standards and regulations in the UAE. • Identify sustainability solutions that can be implemented within the retail assets to promote best practices and support community initiatives. Landscaping • Oversee the design and maintenance of green spaces, water features, and seasonal displays that reflect Aldar’s premium brand identity. • Manage climate-resilient landscaping strategies (e.g., drought-tolerant plants, smart irrigation systems) suited to the UAE environment. • Ensure outdoor areas comply with ADA-equivalent accessibility standards and local municipal codes. Key Result Areas: • Operations OPEX and CAPEX compliance • Contractor KPI and SLA compliance • Stakeholder satisfaction surveys Working Condition: • Regular working hours, possible work shifts.
Requirements
RELATED YEARS OF EXPERIENCE • Min of: 10+ experience in the technical and operational management of mega Shopping Malls or high traffic commercial facilities, preferably within the Middle East, occupying at least 150k m2. YOE IN MANAGERIAL POSITION • Min of: 4+ years of managerial experience QUALIFICATION • BSC Mechanical or Electrical Engineering, MBA FIELD OF EXPERIENCE • Extensive experience in the technical and operational management of large, mixed use developments, preferably within the Middle East. TECHNICAL AND INTERPERSONAL SKILLS • Design and implementation of strategic asset management plans. • Clear and strong leadership skills to ensure the effective management of a large support team delivering customer focused operational services. • Bottom-line oriented with the ability to control costs and maximize efficiencies. Ability to negotiate and manage existing contractual agreements. • Successful track record of leadership, well- developed negotiation and analytical skills. • Demonstration of advanced communication, motivational and interpersonal skills at an • individual and team level. • Highly commercial, incisive, self-motivated, • creative and comfortable in a dynamic working environment. Has recruited and retained • successful teams. Creative outlook, “can-do” approach, solutions oriented.
About the company
Cloud Spaces, Aldar group’s pioneering brand is a business and lifestyle co-working space with a lively and welcoming environment that is ideal for those looking for an inspiring place to work. It is Middle East’s first coworking space located within a shopping mall, Yas Mall in Abu Dhabi ,our flagship location becoming the first shopping mall in this region to harbour such a concept within its premises. Our recent Expansion in Abu Dhabi Global Market financial centre has also given international clients a platform to conduct business and grow in the region. We offer a variety of contemporary and modern workspaces designed to deliver comfort and spark motivation. A co-working space solutions for anyone who is a creative entrepreneur, freelancer , large business entity or an SME by creating an environment to work, connect and collaborate. It is designed to offer a variety of solutions to suit work needs and unleash creativity, from fully furnished office suites, to spacious and ventilated lounges, sound-proof cubicles, open work desks and fully-equipped meeting rooms. Opportunity to work within a community and meet other professionals, and give a platform for business to grow to greater heights. The coworking zones make it easy for professionals from different companies to meet and form mutually beneficial business relationships. Considering the expansion plans, the company is looking out for professionals from various sectors who are committed and are ready to strive with the companies vision

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