Overview:
BEST MULTI UNIT ROLE EVER! Spend your days in a gated resort community, surrounded by incredible landscaping and a world class pool. This role will supervise 3 outlets on one property. A small coffee shop, a poolside Tiki Bar, and an Upscale Dinner restaurant. As well as coordinate private and community events.

Responsibilities:

• Ensure compliance with local, state, and federal food and beverage regulations.
• Oversee alcohol and food license permitting processes.
• Manage and negotiate large-scale vendor contracts with broad-line suppliers.
• Oversee the implementation and optimization of Point of Sale (POS) systems.
• Ensure ergonomic efficiency in kitchen operations.
• Serve as an equipment specialist, ensuring proper use, maintenance, and upgrades.
• Manage food and beverage budgeting, including scheduling, cost of goods, and profit/loss analysis.
• Develop and implement comprehensive training plans, modules, and manuals.
• Effectively manage time and prioritize tasks to meet operational goals.

EDUCATION AND EXPERIENCE

• Continuing education will be offered and administered as needed.
• 5 years minimum in multi-unit operations.
• Proficient understanding of cost of goods sold, menu pricing, and financial schedule extension.
• Experience placing food and beverage orders both in person and online, through major vendors.

SKILLS AND ABILITIES

• Fluent in English language both written and spoken.
• Multiple Point of Sales systems
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Communicate, receive and exchange ideas and information by means of spoken and written language.
• Experienced in conflict resolution for both guest and team members
• Able to work under tight deadlines and use time effectively based on key priorities.
• Intermediate command of computer hardware/software, specifically Microsoft Office Suite.
• Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations.
• Ability to
• lift up to 30 lbs.
• work in a sitting position for long periods of time.
• Extensive use of fingers for typing and visual use of the computer monitor.
• Communicate, receive and exchange ideas and information by means of the spoken and written word;
• Ability to quickly and easily navigate the property/building as required to meet the job functions.
• May be required to travel for training sessions off-site on an ad-hoc basis.
• May be occasionally required to cover for front desk staff at other communities within a reasonable commuting distance when needed.
• Ability to work extended hours and weekends based on project requirements. Ability to respond to emergencies and callouts in a timely manner.

DISCLAIMER

This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.

SUPERVISORY RESPONSIBILITIES

• Carry out supervisory responsibilities in accordance with Castle’s policies and applicable laws.
• Responsibilities include interviewing, hiring, and training, developing and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  Qualifications:
  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities:

• Ensure compliance with local, state, and federal food and beverage regulations.
• Oversee alcohol and food license permitting processes.
• Manage and negotiate large-scale vendor contracts with broad-line suppliers.
• Oversee the implementation and optimization of Point of Sale (POS) systems.
• Ensure ergonomic efficiency in kitchen operations.
• Serve as an equipment specialist, ensuring proper use, maintenance, and upgrades.
• Manage food and beverage budgeting, including scheduling, cost of goods, and profit/loss analysis.
• Develop and implement comprehensive training plans, modules, and manuals.
• Effectively manage time and prioritize tasks to meet operational goals

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations.
• Ability to
• lift up to 30 lbs.
• work in a sitting position for long periods of time.
• Extensive use of fingers for typing and visual use of the computer monitor.
• Communicate, receive and exchange ideas and information by means of the spoken and written word;
• Ability to quickly and easily navigate the property/building as required to meet the job functions.
• May be required to travel for training sessions off-site on an ad-hoc basis.
• May be occasionally required to cover for front desk staff at other communities within a reasonable commuting distance when needed.
• Ability to work extended hours and weekends based on project requirements. Ability to respond to emergencies and callouts in a timely manner