Director, Global Learning Program Management Office at IHG Career

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Governance, Delivery Standards, Portfolio Management, Stakeholder Engagement, Learning Ecosystems, Agile Methodologies, PMO Tools, Data Quality, Benefits Realisation, Change Control, Continuous Improvement, Coaching, Communication, Prioritisation, Transformation Programs

Industry

Hospitality

Description

Turn learning strategy into enterprise-scale delivery. Lead with discipline. Deliver with impact. At IHG, learning is a strategic investment - and delivery excellence turns ambition into results. As Director, Global Learning Program Management Office, you will lead the engine that brings our global learning strategy to life. This is a critical enterprise role for a seasoned people focused PMO leader who thrives in complexity, brings clarity to prioritisation, and ensures large-scale learning programs are delivered with discipline, transparency, and measurable value. You will own the global Learning PMO, setting standards, governing delivery, and enabling consistent execution across regions. The role is based in Windsor (3 days per week), with the remainder hybrid, offering close connection to senior stakeholders while operating at global scale. Your Impact Lead the Global Learning PMO Lead and evolve the Learning PMO operating model, governance, and ways of working. Define and embed global delivery standards, methodologies, templates, and best practices. Align the learning delivery portfolio to enterprise priorities and delivery capacity. Own PMO tooling (e.g., Smartsheet, MS Project, Jira) and data quality across schedule, cost, risk, and benefits. Provide executive-ready insights for the Head of Global Learning and enterprise governance forums. Translate approved innovation pilots and strategic initiatives into PMO-managed programs ready to scale. Enterprise Prioritisation & Governance Run global intake, prioritisation, and sequencing of learning programs and projects. Operate stage-gate governance, change control, and portfolio dashboards. Lead portfolio reviews and recommend start, stop, or continue decisions. Standardise planning baselines, dependency management, and benefits tracking. Track benefits realisation post-launch and optimise the portfolio based on value. Enable High-Performing Delivery Teams Lead, coach, and develop a global PMO team delivering complex, multi-region initiatives. Embed fit-for-purpose delivery approaches, balancing rigor and agility. Drive continuous improvement and capability uplift across the PMO. Partner, Influence, and Communicate Coordinate delivery with Shared Services, Technology/IT, PMO, and Learning leaders to protect learner experience and platform stability. Lead executive reporting and stakeholder forums to ensure transparency and confidence in delivery. What We’re Looking For 10–15+ years leading complex programme portfolios in global, matrixed environments. PMO experience across people-led initiatives is preferred, with Learning and Development experience considered a strong advantage. Proven experience establishing or leading a PMO, including governance, tooling, and benefits realisation. Experience delivering cross-region, multi-stakeholder transformation programs; learning or people-led initiatives advantageous. Strong understanding of learning ecosystems (LMS/LXP, content operations, integrations). PMP certification required. Strong grounding in portfolio, program, and project management methodologies (P3O®, MSP®, MoP®, SAFe/Agile, PMI, or equivalent). Hands-on experience with Smartsheet, MS Project/Project Online, Jira/Confluence, and Power BI. Why This Role Matters This role ensures learning strategy is delivered with confidence, clarity, and control. You will bring structure to complexity, evidence to decisions, and momentum to enterprise priorities - enabling learning to scale without losing quality or impact. If you’re motivated by enterprise delivery, disciplined execution, and leading through complexity to measurable results, this is your opportunity to lead at global scale. Based in Windsor (3 days per week) with the remainder hybrid At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Who we are At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Responsibilities

Lead the Global Learning PMO and evolve its operating model, governance, and ways of working. Ensure large-scale learning programs are delivered with discipline, transparency, and measurable value.