Director, Guest Services at LIV Golf
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

13 Dec, 25

Salary

0.0

Posted On

16 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Teams, Communication Skills, Operations, Vendors, Training Manuals

Industry

Hospitality

Description

ABOUT LIV GOLF

The LIV Golf League is the world’s only global golf league featuring 13 teams, a 14-tournament schedule, and many of the world’s best golfers. Launched in 2022, the League was designed to expand the sport on a global level and create new value within the golfing ecosystem while enhancing the game’s societal impact. A landmark investment by LIV Golf also launched The International Series, a set of 10 enhanced events sanctioned by the Asian Tour, with elevated prize funds in world-class destinations, offering a pathway for leading professional and amateur golfers from around the world into the LIV Golf League.
Only four years into operations and with tournaments across North and Latin Americas, Asia, Australia, the Middle East and Europe, LIV Golf remains committed to developing the sport at every level and exposing more people to the positive virtues of the game through its unique blend of intense competition and entertainment.
LIV Golf is owned and operated by LIV Golf Investments whose vision and mission are centered around making holistic and sustainable investments to enhance the global golf ecosystem and unlock the sport’s untapped worldwide potential.

REQUIRED SKILLS/WHAT WE ARE LOOKING FOR FROM YOU

  • 5+ years in event guest services, live sports/entertainment, or fan experience roles.
  • Proven track record of managing large-scale, high-attendance events with a customer-first mindset.
  • Experience overseeing teams across multiple time zones, with strength in operations and guest flow strategy.
  • Experience in creating scalable processes and training manuals for fan-facing roles.
  • Strong leadership and communication skills; able to manage multiple stakeholder groups and vendors.
  • Passion for innovation and servicing, with a detailed eye for elevating the fan experience
  • Willingness and ability to travel globally.
Responsibilities

ROLE OBJECTIVE/THE TEAM

As Director of Guest Services, you’ll be at the forefront of redefining what a world-class fan experience looks like. You will be the architect behind the guest journey, ensuring every touchpoint is intentional and engaging. From first arrival to final farewell, you’ll lead the charge in creating welcoming, accessible, and exciting on-course experiences. If you’re driven by operational excellence, passionate about fan-first service, and energised by innovation, this is your opportunity to shape how fans experience LIV Golf across the globe.

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