Director, HR Operations at The MITRE Corporation

McLean, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

329000.0

Posted On

29 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR Operations, Operating Model Orchestration, Service Architecture, HRIS Management, People Analytics, Service Delivery Standards, Workflow Optimization, KPI Monitoring, Workforce Strategy Alignment, Process Design, Automation, Compliance Management, Risk Mitigation, Team Leadership, Change Management

Industry

Research Services

Description

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day—working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities for career growth, and a culture of innovation that embraces adaptability, collaboration, technical excellence, and people in partnership. If this sounds like the choice you want to make, then choose MITRE - and make a difference with us. Department Summary: Lead Scalable Operations. Align People Strategy with Business Impact. We’re looking for a dynamic Director of HR Operations to orchestrate the operating model, systems, and service architecture of our HR organization—supporting over 110 HR professionals and 7,500 employees across a complex, mission-driven FFRDC. In this highly visible role, you will set the enterprise HR operating framework and enable sector-based HR teams to deliver consistent, compliant, and high-impact people services. Human Resources Information Services (HRIS), HR Service Center, and People Analytics report into this role. Partnering closely with business sectors, you will ensure workforce strategies are translated into scalable execution. You will bring operational discipline, innovation, and a collaborative mindset to everything from process design and compliance to workforce planning and cross-functional enablement. Roles & Responsibilities: Operational Excellence Establish and govern HR service delivery standards across recruiting, onboarding, employee relations, benefits, compliance, and related functions. Enable and optimize enterprise systems, workflows, and shared-service capabilities to ensure consistent, high-quality HR delivery across sectors. Define, monitor, and report on KPIs to ensure performance, service levels, and operational efficiency. Strategic Business Partnership Serve as the enterprise HR operations integrator, ensuring HR strategies are enabled through common platforms, processes, and governance. Partner with sector and corporate leaders to align workforce strategies and enable execution at scale. Act as the connective tissue between HR and the business to ensure proactive support, agility, and strategic alignment. Enterprise-Wide Process Innovation Architect, standardize, and govern scalable HR processes that support organizational growth and change. Identify and drive opportunities to automate and streamline workflows, reduce complexity, and expand employee and manager self-service. Ensure HR systems are fully integrated and compliant with enterprise platforms (finance, IT, legal, security). Data-Driven Decision Making Build and govern enterprise workforce analytics and reporting frameworks to surface insights on workforce trends, service performance, and future talent needs. Translate insights into operational and strategic actions that improve organizational agility and HR effectiveness. Leadership & Team Development Lead, coach, and develop a team of 25 HR operations professionals responsible for enterprise platforms, service-delivery infrastructure, analytics, and shared services. Foster a culture of accountability, innovation, and continuous improvement across the HR operations ecosystem. Compliance & Risk Management Ensure HR operations meet all federal, state, and FFRDC-specific compliance requirements. Anticipate risks, implement mitigation strategies, and maintain audit readiness across all HR service areas. Basic Qualifications: 15+ years of progressive HR leadership experience; at least 5 years leading large-scale HR operations. Bachelor’s degree required; Master’s preferred in HR, Business, or related field. Strong background in complex, mission-driven environments (government, FFRDC, or highly regulated industries preferred). Ability to work onsite four days a week (McLean or Bedford office location) with occasional travel (15%). Preferred Qualifications: Experience with Workday and Service Center operations preferred. Experience leading larger teams of over 20 staff across various locations. Proven ability to design, integrate, and govern enterprise HR operations across distributed organizations. Strong business acumen and the ability to collaborate cross-functionally at the executive level. Expertise in data-driven HR practices and HRIS technologies. Adept at building high-performing teams and driving organizational change. SHRM-SCP, SPHR, or other HR certifications are highly desirable. This requisition requires the candidate to have a minimum of the following clearance(s): None This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s): None Salary compensation range and midpoint: $219,000 - $274,000 - $329,000 Annual Work Location Type: Onsite Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local or international law. MITRE intends to maintain a website that is fully accessible to all individuals. If you are unable to search or apply for jobs and would like to request a reasonable accommodation for any part of MITRE’s employment process, please email recruitinghelp@mitre.org for general support and collegerecruiting@mitre.org for intern positions. This service is for individuals requiring reasonable accommodation requests. Please note that vendor solicitations will not receive a reply. Benefits information may be found here. Copyright © 1997-2026, The MITRE Corporation. All rights reserved. MITRE is a registered trademark of The MITRE Corporation. Material on this site may be copied and distributed with permission only.

Responsibilities

This role involves setting the enterprise HR operating framework, governing service delivery standards across functions like recruiting and benefits, and optimizing enterprise systems to ensure consistent, high-quality HR delivery across sectors. The Director will also architect scalable HR processes, drive automation, and build workforce analytics frameworks to inform strategic actions.