Director, HR Service Solutions Hub (Asia Region) at Micron Technology

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR Shared Services, HR Operations, Service Delivery, Process Optimization, Digital Transformation, Change Management, AI-Driven Productivity, Data-Driven Decision Making, Labor Laws, Cultural Nuances, Team Leadership, Innovation, Agility, Customer Satisfaction, Governance, Quality Assurance

Industry

Semiconductor Manufacturing

Description

Develop and execute the regional strategy for the HR Services and Solution Hub, aligned with Global People Services and Solutions objectives. Lead the redesign and implementation of HR service and solution delivery models tailored to the diverse needs of the countries and regions. Champion a culture of innovation, agility, and exceptional experience within the hub. HR Service Delivery & Solutioning Excellence Oversee the design, implementation, and continuous improvement of HR service delivery models for the region, ensuring precision, intelligence, and velocity in operations. Ensure operational excellence through robust governance, process optimization, and quality assurance across regional and country hubs. Collaborate with cross-functional teams to deliver high-quality, agile solutions that address local business needs and regulatory requirements. Lead ongoing refinement of HR service catalog, processes, and organizational structure to adapt to evolving business needs in the region. Build, lead, and inspire a diverse, high-performing team across the region, fostering collaboration and professional growth. Mentor and develop future leaders, promoting ethical leadership and a culture of ownership at every level. Drive team engagement and unity across multiple countries and cultures. Innovation & Digital Transformation Foster a culture of innovation, problem-solving, and value creation. Lead the adoption of digital tools, AI, and automation to optimize service processes for the region. Partner with the AI/Productivity Team and other regional leaders to leverage data and intelligence for forward-looking solutions. Identify and implement opportunities for continuous improvement and operational efficiency, tailored to the region unique challenges. Serve as a trusted advisor to business leaders and stakeholders in the region, ensuring alignment of services with organizational and local objectives. Measure and report on KPIs related to service quality, efficiency, and customer satisfaction for the region. Lead change management initiatives to support transformation and elevate the value proposition for the region. 10+ years of progressive leadership experience in HR shared services, HR operations, or service delivery, with significant exposure to regional markets. Proven track record in designing and leading regional HR service delivery models in a multinational environment. Strong expertise in HR process optimization, digital transformation, and change management. Experience with AI-driven productivity initiatives and data-driven decision making. Deep understanding of local labor laws, regulatory requirements, and cultural nuances across Asia. Ability to thrive in a fast-paced, matrixed, and multicultural environment.

Responsibilities

Develop and execute the regional strategy for the HR Services and Solution Hub, ensuring alignment with global objectives. Oversee the design and continuous improvement of HR service delivery models tailored to the diverse needs of the region.