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Director – In Service Engineering at Honeywell
Minneapolis, Minnesota, United States -
Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Aerospace engineering, Global team leadership, Product reliability, Customer support, Strategic planning, Business acumen, Budget management, Cross-functional collaboration, Continuous improvement, Stakeholder management, Technical support, Decision making, Change management, Matrix organization navigation

Industry

Automation Machinery Manufacturing

Description
Reporting to the Director – In Service Engineering, this position is responsible for leading a global team of approximately 20 In-Service Engineers who are based at Aerospace product design/manufacturing locations in developed markets, India (Bangalore & Hyderabad), and Puerto Rico. This role is responsible for monitoring the in-service performance for Honeywell Aerospace Avionics products, launching initial product investigations for poor performing products and ensuring continuous communications to internal stakeholders and customers for product reliability issues.  The ISE Director will communicate daily Honeywell customers, the broader C&PS organization, Product Enterprise (GBE) leaders, Engineering, ISC, the GTO Field Service Engineering (FSE) team, and the GTO Service-Related Difficulty (SRD) COE.  As a key member of the In Service Engineering leadership team, this person will be a key contributor to define the strategy we create that provides exceptional technical support for our customers and driving a substantial improvement in customer sentiment regarding Honeywell products and support. ng with cross-functional teams, you will drive continuous improvement initiatives and establish strong relationships with key stakeholders.
Responsibilities
The Director of In-Service Engineering leads a global team to monitor product performance and investigate reliability issues for Honeywell Aerospace Avionics. This role drives continuous improvement initiatives and fosters strong relationships with internal stakeholders and customers to enhance product support.