Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Are you passionate about building AI and Data driven Analytics apps that empower users and drive decisions and actions at scale? Come join the Data and Analytics team at ServiceNow! We are looking for a product leader within the Data and Analytics business unit at ServiceNow. This leader will play a significant role in shaping the vision, strategy & roadmap and driving the product execution for Data and Analytic functional applications that cater to the needs of various lines of business within organizations.

WHAT YOU GET TO DO IN THIS ROLE:

• Lead the strategy, product definition, roadmap, execution, and overall success of Data and Analytics focused apps across different functional domains.
• Work with the D&A leadership team to identify product opportunities, target markets and help create a business case for targeted product investments
• Build collaborative relationships with leaders in sister functions - Engineering, Design, Research, QE and others to drive world class planning and execution of our product vision
• Work with Engineering, Design, QE for defining outcomes that drive release planning, epic/story creation to streamline execution, and delivering the outcomes that exceed the expectations of our customers
• Engage with customers and end users to gather insights and feedback, to inform development of new capabilities and enhancements.
• Evangelize the business value to customers and to ServiceNow of the products that you own both internally within ServiceNow and externally to customers and partners
• Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries
• Work with multiple teams to guide projects through development and bring high-quality products to life
• Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
• Communicate complex problems into easily understood requirements and provide solutions
• Communicate effectively with a clear understanding of the needs of different audiences
  Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

• 12+ years of software product management experience with most of that experience in building Data and Analytics products
• Experience in a product leadership role in mid to large size product businesses
• Experience in constructing a business case for product investments, pitching the case to internal executives and stakeholders to get buy in
• Strong and in-depth understanding of high value business and product opportunities across multiple industries and functional domains and the value of data and analytic apps for those industries and domains
• Experience in conceiving of and launching new products and driving product-market fit and revenue growth for early-stage products
• Strong technical understanding of common data and analytics constructs such as semantic models, metrics and KPIs and action frameworks
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• Navigate, manage and align a matrixed organization that involves internal and external data needs
• Strong prioritization skills and the discipline to focus on high impact activities
• Experience defining and capturing product requirements and transforming them into a product roadmap
• Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions
• Ability to serve as a team lead, and coach employees at lower levels
• Prior knowledge of ServiceNow platform or apps in a plus
  For positions in this location, we offer a base pay of $217,500 - $380,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
  Additional Information