The role and responsibilities

As Senior IT Manager / IT Director, you will provide strategic and operational leadership across application services, end-user support and London-based corporate IT network and systems resources.

The role combines technology leadership with oversight of service delivery, projects and infrastructure. Responsibilities will include:

• Leading the team responsible for Entrata application services, covering availability, performance, upgrades, incidents and vendor relationships.
• Leading end-user operations and ensuring IT issues are resolved effectively while improving the overall user experience.